Compliance Specialist
Apartment Management Consultants (AMC) is a leader in the property management industry, known for its commitment to helping people and fostering authentic relationships. The Compliance Specialist will ensure compliance with Low-Income Housing HUD/Tax Credit rules and regulations by overseeing programs, policies, and practices, while also supporting various administrative functions and audits.
Responsibilities
- Work closely with on-site and corporate staff to ensure regulatory compliance with housing programs are met
- Required to travel based on business need
- Perform various audits and implement necessary solutions
- Provide administrative support, including timely data entry into compliance reporting systems, filing, and ongoing file maintenance
- Process commissions for both move-ins and re-certifications
- Communicate directly with Local Housing Authority and State Agency staff concerning any matters pertaining to compliance, inspections, and successful completion of annual audits
- Assist in the completion of all Mass Recertifications/Re-syndication/Lease ups/Acquisitions
- Review and ensure all property management software data is entered correctly
- Ensure there is the proper amount of 60/50% Tax Credit, Bond, and RDA units per property
- Follow up and retrieve all Utility Allowances and income/rent limits via the county/city
- Oversee comprehensive file management, run assigned reports, and accurately finalize move-in/out and renewal files, entering all data into the property management software
- Collect all monies due, process future residents' applications, collect deposits, and oversee audit evictions, potential skips, and move-outs by physically walking units to evaluate occupancy. Communicate and coordinate effectively with outside legal counsel during the eviction process
- Utilize proper customer service and sales techniques to ensure an efficient, courteous, and professional response to all resident requests
- Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company/community policies
- Ensure a comprehensive understanding of required application information, screening processes, and procedures
- Ensure model/target apartments are consistently ready for showing
- Maintain contact with all apartment locator services and local businesses to provide informational materials
- Conduct market research by 'shopping' surrounding or competing properties and proactively engage in outreach marketing efforts
- Develop and maintain ongoing resident retention programs
- Maintain a clean and organized workspace. Report unusual or extraordinary circumstances regarding the property or residents promptly
- Maintain a professional appearance and conduct at all times
Skills
- Compliance experience processing Low Income Housing Tax Credit (LIHTC or Section 42) cert. paperwork
- Proven experience with other affordable housing programs such as HUD, Section 8, 202, and/or 811
- Knowledge of processing Low Income Housing Tax Credit (LIHTC or Section 42) certification paperwork
- Self-motivated with the ability to work independently
- Excellent attention to detail and accuracy
- Ability to communicate effectively with others – employees, properties, supervisors, etc
- Thorough knowledge of processing Low-Income Housing Tax Credit (LIHTC or Section 42) certification paperwork
- Demonstrated experience with other affordable housing programs such as HUD, Section 8, Section 202, and/or Section 811
- Excellent communication and interpersonal skills, with the ability to effectively interact with residents, employees, property managers, supervisors, and external partners
Benefits
- Vacation & Sick Time for Full & Part-Time Employees
- Health and Wellness Programs
- Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
- 9 Paid Holidays per year
- Employee Referral Incentives
- Bonus and Commission Opportunities
- Employee Rent Discount Program
- Professional Development Training
- Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
Company Overview