Conflicts Manager
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States.
Akerman is seeking a full-time Conflicts Manager. This exempt position is responsible for the day‑to‑day management and strategic oversight of the Conflicts Department. The Conflicts Manager is accountable for meeting performance metrics, workflow efficiency, process design and improvement, ongoing audit of procedures, and employee training and development. This role leads and supervises all Conflicts and Administrative Team employees and partners closely with firm leadership to ensure timely and compliant conflict clearance consistent with professional and ethical standards.
The Conflicts Manager reports to the Senior Director of Conflicts & Intake Services. The position may be in‑office, remote, or hybrid, based on firm needs.
Job Duties and Responsibilities:
Supervise and manage a team of 10 or more Conflicts and Administrative Team employees
Responsible for recruiting, hiring, training, performance management, and professional development of the Conflicts and Administrative team employees
Ensure consistent, ongoing training and quality assurance across all team members
Foster a collaborative, high‑performing, service‑oriented team culture
Conflicts Review & Advisory
Oversee analysis of all new business requests to identify and resolve potential conflicts of interest
Ensure conflicts determinations comply with firm policies, ethical rules, and professional responsibility standards
Review conflicts reports for accuracy, consistency, and completeness
Serve as a key point of contact for partners, associates, legal assistants, firm management, and General Counsel
Systems, Data & Process Management
Manage and maintain the firm’s conflicts and intake databases and related third‑party platforms
Partner with IT and vendors to stay current on software enhancements and best practices
Identify opportunities for process improvement, automation, and workflow efficiency
Ensure accurate, consistent reporting of conflicts data to finance, records, IT, and other departments
Reporting, Audits & Projects
Conduct regular audits of the conflicts database and related procedures
Maintain accurate records to support internal and external audits
Prepare and deliver monthly reports and metrics for firm management
Lead and support large‑scale, complex projects requiring extensive data review and cross‑functional coordination
Manage competing priorities and respond effectively to urgent or time‑sensitive matters
Additional Responsibilities
Ability to work evenings and/or weekends as business needs require
Perform other duties as assigned
Qualifications (Education & Experience):
Minimum of 5 years of conflicts or new business intake experience in a law firm or professional services environment
Minimum of 4 years of people management or supervisory experience
Bachelor’s degree required
Paralegal Certification preferred
Master’s degree or Juris Doctor preferred
Experience with Microsoft Office Suite
Advanced working knowledge of conflicts and intake systems such as Elite, Intapp, Aderant, or similar platforms
Strong analytical, research, and problem‑solving skills
Experience presenting data, recommendations, or outcomes to leadership or attorney audiences
Excellent written and verbal communication skills
Strong attention to detail and data accuracy
Knowledge, Skills and Abilities
Demonstrated leadership, coaching, and mentoring capability
Ability to manage change, recommend process improvements, and support continuous improvement initiatives
Strong understanding of legal terminology, law firm operations, and professional responsibility considerations
Proven ability to partner effectively with attorneys and senior stakeholders
Working Conditions
Some travel may be required (approximately 5–15%)
We offer a competitive compensation and benefits package. Please submit your resume, cover letter and salary requirements. EOE
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