Consulting Executive (Client Delivery)
About Us
We work closely with founders and leadership teams across high-value industries to build the systems, structures, and sales frameworks that help their businesses scale. Our clients range from luxury aesthetic clinics, high-end property developers to metaphysics, elite fitness brands, other emerging fast-growing portfolio of ambitious companies.
Our work focuses on bringing clarity and structure to how businesses sell, train teams, and operate. We partner directly with decision-makers to translate strategy into practical tools such as sales playbooks, training frameworks, and operational systems that teams can actually use.
Role Overview
As a Consulting Executive (Client Delivery), you will play a key role in turning business strategy into structured, practical deliverables for clients.
Working closely with the internal team (managers to CEO) to transform insights from strategy and audit sessions into clear outputs such as sales scripts, training frameworks, and branded playbooks. Your focus will be ensuring every deliverable is organised, commercially sound, and ready for real-world execution.
This role is ideal for someone who enjoys structuring ideas, improving clarity, and ensuring that client deliverables are complete, practical, and delivered to a high standard.
This is primarily a work-from-home role with occasional in-person expectations, including monthly office meetings, company gatherings, and events when required.
Key Responsibilities
Own Client Delivery
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Translate business strategies discussed during audit sessions into structured outputs such as sales scripts, training frameworks, business playbooks, and internal documentation
Ensure deliverables are clear, complete, commercially sound, and aligned with the client’s business objectives
Review all work with a critical eye before it is shared with clients, maintaining quality standards
Manage timelines and ensure deliverables are delivered on schedule
Build Strong Client Relationships
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Act as the dedicated point of contact for assigned clients
Maintain warm, proactive, and professional communication with clients
Address feedback or concerns promptly, ensuring a smooth and confident client experience
Strengthen client relationships through consistent follow-ups and thoughtful engagement
Apply Business & Sales Thinking
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Apply business logic and sales literacy to identify gaps, inconsistencies, or missing elements in scripts, training materials, and playbooks
Sense-check deliverables from the perspective of a founder, sales leader, or end user
Ensure outputs are practical, usable, and designed to drive real behaviour change
Manage Documentation & Systems
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Maintain and improve consulting SOPs and workflows
Conduct monthly drive audits and ensure file accuracy
Follow and improve consulting SOPs to ensure consistency, clarity, and scalability
Spot Issues & Fix Problems
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Identify delivery issues early and address them before they escalate
Propose workflow improvements and fix inefficiencies where necessary
Ensure client folders and deliverables remain organised, clear, and audit-ready
Requirements
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1-3 years of experience in client delivery, consulting, operations, project coordination, account management, or a similar role
Strong ability to communicate clearly, professionally, and thoughtfully
Strong written and verbal communication skills
High attention to detail and comfort working with systems, checklists, and deadlines
Ability to organise complex or unstructured ideas into clear deliverables
Demonstrated interest in working directly with clients and delivering work that creates meaningful value
Proactive approach to client engagement, including regular check-ins, recognising client progress, and addressing challenges thoughtfully
Ability to balance warmth and professionalism while building trusted relationships with clients as an extended partner to their team
Familiarity with organising documentation, folders, and workflows using tools such as Google Drive, Figma, and SOP systems
Business acumen with the ability to understand revenue models, sales processes, and team training structures (guidance provided)
Ability to balance precision with practicality, recognising when work is sufficiently complete versus when further refinement is required
Comfort working with sales-related materials such as scripts, objection handling frameworks, and training materials
Ability to work independently while maintaining accountability to timelines and quality standards
Good-to-Have Skills
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Background in consulting, coaching, agency work, or B2B services
Exposure to sales roles, sales training, or sales enablement materials
Experience supporting founders, leaders, or senior stakeholders
Interest in business growth, systems, and organisational development
Benefits
- Remote Working Flexibility
- Vast opportunities to work with global clients and international events with fully sponsored trips
- Self-care or Personal Development Allowance
- Performance & Annual Bonuses
- Positive & Vibrant team culture
- Monthly company events