Coordinator, Talent Operations

Chartis comprises 1,350 professionals dedicated to reshaping healthcare for the better. The Coordinator, Talent Operations will support the operational and administrative aspects of the talent lifecycle, ensuring a positive colleague experience and accurate metrics.

Responsibilities

• Assist with onboarding new hires, preparing documentation, managing new hire logistics (systems access, equipment, induction/training coordination) and ensuring a positive first impression
• Identify opportunities for process improvement, contribute to or lead small projects to increase efficiency in the Talent Operations space
• Ensure compliance with employment laws and internal policies in talent operations processes (data privacy, equal employment, onboarding/offboarding) where relevant
• Support timely contractor onboarding and offboarding
• Provide outstanding support to colleague and internal stakeholder inquiries around onboarding processes, policy, and issues
• Manage inbound colleague inquiries, identify needs, escalating issues or re-assign inquiries, as required
• Process necessary transactions in HRIS and other systems, executing with accuracy and high standards, the delivery of transactions and processes
• Manage Talent Operations annual calendar, ensuring completion of required monthly, quarterly and annual tasks and projects, completing regular reviews and audits
• Collaborate with cross functional partners and stakeholders to support various programs, processes, or initiatives
• Monitor and support ongoing contractor workforce and execute-upon contract extensions, changes and terminations
• Develop and maintain strong, collaborative relationships with colleagues throughout the firm
• All other duties as assigned
• May be asked to periodically travel nationally for internal meetings and events

Skills

• Ability to manage data – ensure accuracy, analyze metrics or generate reports
• Excellent organizational and multitasking skills; able to handle multiple priorities and deadlines
• Strong communication (written and verbal) and interpersonal skills; ability to work with cross-functional teams (HR, recruitment, finance, hiring managers)
• Customer-service orientation: the “customers” include candidates, new hires, internal stakeholders
• Attention to detail, process-oriented mindset, adaptability (especially when supporting volume or changing business needs)
• Clear and inspiring communication skills, both written and verbal, with the ability to influence people at all levels both internally and externally
• Instinct to establish priorities and meet deadlines both within and outside your direct control of influence
• Aptitude to evaluate and implement new technologies and nimbleness to improve the team's workflows
• Bachelor's degree, preferred in Human Resources, Business Administration, Psychology or related field
• Relevant experience preferred: 1-2 years in Talent Operations, HR operations, administrative assistant or project manager support role in a fast-paced environment
• Preferred experience with applicant tracking systems (preferably Ashby), HRIS tools (ADP and Workday) and onboarding platforms
• Strong proficiency with MS Office (Excel especially) or similar tools

Benefits

• Medical
• Dental
• Vision
• HSA
• FSA
• Disability insurance
• Life insurance
• 401(k) match
• Paid time off
• Wellness stipend
• Additional voluntary benefits

Company Overview