Corporate Fulfillment Specialist

Capitol Services is a leading provider of services to legal and financial professionals nationwide, seeking a Corporate Fulfillment Specialist to join their team. The role involves processing orders related to public record filing and retrieval, ensuring effective communication and maintaining accurate records throughout transactions.

Responsibilities

• Communicate with coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
• Utilize systems to “build” transactions and release various portions of the order to coworkers, correspondents, or state/county offices for processing
• Access public record websites to file and retrieve publicly recorded documents
• Review, prepare, and submit filings, paying close attention to rules and regulations
• Maintain clear records throughout transactions to ensure accurate results and invoicing

Skills

• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have a strong attention to detail and exhibit a reasonable sense of urgency when processing orders to completion
• Excellent communication skills: You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with coworkers, correspondents, and others
• Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise
• Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions
• Positive attitude: You demonstrate a positive attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise
• Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints
• Reliable: You are able to work during our regular business hours in our Austin location. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times
• Technical competencies: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents
• Office environment: You are able to remain in a stationary position 75% of the time

Benefits

• 3 medical plans to choose from, including a 100% employer-paid option for the employee
• 100% employer-paid dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• Onsite fitness center access
• Office team events and learning development opportunities

Company Overview