Course Development and Vendor Management

LearnTastic is a fast-growing online education platform providing accredited continuing education and compliance courses for professionals across industries - from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful - anytime, anywhere.

As part of our dynamic team, you’ll help shape the learning experiences that empower individuals and organizations nationwide. At LearnTastic, great design isn’t just about usability - it’s about transforming how people learn and grow. LearnTastic is seeking a Senior Course Development & Vendor Management professional to own and scale our partner ecosystem strategy, including vendors and organizations that host and deliver courses on our platform.

This is a senior, high-impact role with ownership of the partner ecosystem strategy, course enablement workflows, and partner success operations. The role is responsible for managing strategic partner relationships, onboarding and scaling new content partners, and ensuring high-quality, compliant, and scalable course creation across the platform. You will act as the bridge between partners, internal teams, and learners - ensuring partners succeed and courses meet LearnTastic’s quality, compliance, operational, and commercial standards.

Responsibilities

Partner (Vendor) Management – Strategic Ownership
 
Own and manage relationships with existing content and course partners
Serve as the primary point of contact for partner onboarding, engagement, performance management, and escalation handling
Drive partner success through structured communication, governance, and operational alignment
Ensure partners consistently meet contractual, quality, compliance, and delivery expectations
Monitor partner performance, course effectiveness, learner feedback, and operational KPIs
Lead resolution of issues related to content quality, updates, compliance, and course delivery

 
New Partner Sourcing & Ecosystem Growth
 
Identify, evaluate, and onboard high-value content partners aligned with LearnTastic’s portfolio strategy
Assess partners on:
Content quality

Subject matter expertise

Compliance and accreditation readiness

Commercial viability and scalability
• Lead contract discussions, onboarding workflows, and partner enablement initiatives
• Expand and strengthen the partner ecosystem in line with business growth objectives

Course Creation & Partner Enablement
Lead partners through end-to-end course creation and submission workflows
Ensure courses meet:
LearnTastic quality standards

Regulatory and accreditation requirements

Learner experience expectations
• Manage cross-functional collaboration with:

Instructional design teams

Content review teams

Compliance and accreditation stakeholders

Product and platform teams
• Drive course updates, refreshes, versioning, and lifecycle management initiatives

Cross-Functional Leadership
Partner closely with compliance, accreditation, product, marketing, operations, and instructional design teams
Drive seamless execution from partner onboarding through course launch and post-launch optimization
Communicate partner needs, operational risks, and strategic opportunities to leadership and internal stakeholders
Influence cross-functional prioritization to improve partner and learner outcomes

Process, Governance & Operational Excellence
Build, optimize, and scale partner onboarding and course creation frameworks
Drive process improvements across:
Partner communication

Course review cycles

Compliance workflows

Issue resolution and escalation management
• Establish scalable operational standards and documentation as partner volume grows
• Maintain governance processes to ensure consistency, accountability, and efficiency across the ecosystem

Key Outcomes & Success Metrics
Strong, long-term strategic partner relationships
Timely onboarding and activation of new partners
High-quality, compliant courses launched on schedule
Reduced partner friction, operational bottlenecks, and rework
Expanded and diversified course portfolio
Improved partner satisfaction and operational scalability
Required Experience & Qualifications
Experience
5–8+ years of experience in partner management, vendor management, content operations, program management, or ecosystem management
Experience working with:
External vendors and strategic partners

Content, education, certification, or digital learning platforms
• Experience managing course creation, instructional design coordination, or content enablement workflows preferred
• Proven ability to manage cross-functional initiatives and partner relationships in fast-paced environments

Skills & Competencies
Strategic partner management and ecosystem building
Strong negotiation and contract management capabilities
Ability to influence cross-functional stakeholders
Data-driven decision making (partner performance, course metrics, operational KPIs)
Operational excellence and process scaling
Executive-level communication and relationship building
Strong program ownership and execution capabilities
Ability to manage multiple high-priority initiatives simultaneously
Strong attention to detail, accountability, and follow-through
Comfort operating in compliance-driven and regulated environments
Preferred Qualifications
Experience in EdTech, training, certification, or compliance-driven education
Familiarity with accreditation and regulatory requirements
Experience onboarding, managing, and scaling partner ecosystems
Experience driving operational improvements within content or learning organizations
This is a remote opportunity.