CRM Operations

CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love. With over 60 offices, our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do.

Our Mission Statement: W.I.N.

Willing & Engaged - Integrity - Never Give Up

All Together. Different.

CORE Foodservice is looking to hire for our CRM Operations Team!

The CRM Operations Team is responsible for maintaining and continuously improving Salesforce to support CORE Foodservice’s sales operations. This role plays a critical part in ensuring data integrity, user adoption, reporting accuracy, and overall system effectiveness across the organization.

The ideal candidate is a result driven Salesforce Administrator who takes ownership of their work, manages priorities effectively, and follows initiatives through to completion while supporting users at all levels of the organization.

This is a remote position.  Candidates must reside within the continental United States and be permanent citizens.

Responsibilities/Duties/Functions/Tasks

User Support & Enablement

Support users at all levels of the organization with the CRM system, including:

Call Entry

Account maintenance

Opportunity Management

Objective Management

Dashboard metric review

Manage and resolve CRM Help Desk support requests

Conduct training for users at all levels and create/update training materials

System Administration & Configuration

Set up and maintain user accounts, profiles, roles, and permission sets

Customize Salesforce objects, fields, page layouts, record types, and validation rules

Evaluate, implement, and test CRM enhancements and configuration changes

Reporting, Dashboards & Scorecards

Run ad hoc and scheduled reports

Build and maintain Salesforce reports and dashboards

Own scorecards for 500+ Sales Associates across multiple channels, including data extraction, validation, analysis, and publishing

Data Quality & Governance

Maintain high quality CRM data

Load, delete, and reassign Accounts, Objectives, New Operators, and related records

Perform system testing and validation prior to production releases

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and/or ability required.

2–4 years of hands-on Salesforce Administrator experience in a production environment

Salesforce Certified Administrator preferred (or equivalent experience)

Experience supporting sales teams, reporting, automation, and data integrity initiatives

Experience providing Salesforce user support and resolving day-to-day system issues

Ability to plan, prioritize and execute projects within deadlines

High proficiency in Microsoft Excel

Proficient in Microsoft Teams, Outlook, Word, and PowerPoint

Working knowledge of Power BI, including dashboarding and reporting, preferred

Excellent written and interpersonal communication skills

Ability to work with cross-functional teams, including developers, to implement solutions

Excellent analytic and problem-solving skills

Industry experience within food brokerage, food manufacturing, or food distribution preferred

What can WE offer YOU?

CORE Foodservice offers a competitive benefits package including:

Annual Salary

Medical, Dental, and Vision benefits

401K +Match Eligibility

Paid Time-Off Programs

Tuition Reimbursement Opportunity