CRM Solutions Architect IV

CRM Solutions Architect IV (Microsoft Dynamics 365)

Annual Compensation Range: $120,000K - $130,000K, Full-Time, Benefit Eligible
Profession: Healthcare Information Technology / CRM Solutions Architecture
Location: Remote
Travel: Minimal, less than 10%

About the Position:

Are you a strategic CRM expert with deep Microsoft Dynamics 365 experience and a passion for designing scalable enterprise solutions? We are seeking a highly skilled CRM Solutions Architect IV to lead the architecture, customization, integration, and optimization of enterprise CRM solutions that align with business objectives and user needs.

In this role, you will collaborate cross-functionally with business stakeholders, development teams, and enterprise application leaders to deliver innovative Microsoft Dynamics 365 and Power Platform solutions that drive operational excellence and business transformation.

If you thrive in a fast-paced, collaborative environment and enjoy solving complex business challenges through technology, we encourage you to apply.

What You’ll Do

Design and implement scalable CRM architecture solutions using Microsoft Dynamics 365

Lead technical design sessions and provide architectural guidance to development teams

Collaborate with stakeholders to gather, analyze, and translate business requirements into technical specifications

Oversee CRM customizations, integrations, workflows, and automation initiatives

Guide the integration of CRM systems with enterprise applications and external data sources

Develop and maintain architecture documentation, workflows, operational procedures, and technical standards

Ensure CRM solutions meet performance, scalability, and security requirements

Provide mentorship and technical leadership to CRM developers and engineers

Coordinate implementation activities, testing, deployment, and system validation

Recommend enhancements and continuous improvement opportunities across business applications

Follow software development lifecycle (SDLC) and program development best practices

Required Qualifications

7+ years of experience with Microsoft Dynamics CRM / Dynamics 365

Strong experience with:

C# Plugins

Actions & Workflows

JavaScript customization and development

Hands-on experience with Microsoft Azure and Power Platform technologies including:

Power Automate (Flows)

PowerApps

Dataverse

Experience integrating CRM systems with enterprise applications and third-party platforms

Familiarity with Git/GitHub and source control best practices

Strong understanding of Software Development Life Cycle (SDLC)

Experience gathering, documenting, and translating user requirements

Strong analytical, problem-solving, and business acumen skills

Excellent verbal, written, presentation, and collaboration skills

Self-starter mindset with the ability to manage multiple concurrent priorities

Preferred Qualifications

Bachelor’s degree from an accredited college or university, or equivalent professional experience

Experience mentoring or leading technical teams and project initiatives

Strong project management lifecycle knowledge

Ability to drive innovation and continuous improvement initiatives

What Makes You Successful

You are highly collaborative and build strong relationships across all organizational levels

You bring a proactive, solutions-oriented mindset

You thrive in dynamic environments and adapt quickly to change

You demonstrate integrity, accountability, and professionalism in all interactions

You enjoy identifying new ways to improve systems, processes, and user experiences

Why Join OBHG?

Purposeful, misson-driven, and life-saving work. Join the forefront of women's healthcare with OB Hospitalist Group (OBHG), the nation’s largest and only dedicated provider of customized obstetric hospitalist programs. Celebrating 20 years of pioneering excellence, OBHG has transformed the landscape of maternal health. Our mission-driven company offers a unique opportunity to elevate the standard of women's healthcare, providing 24/7 real-time triage and hospital-based obstetric coverage across the United States. If you are driven to join a team that makes a real difference in the lives of women and newborns and thrive in a collaborative environment that fosters innovation and excellence, OBHG is your next career destination!

What We Offer - The Good Stuff:

A mission based company with an amazing company culture.

Paid time off & holidays so you can spend time with the people you love.

Medical, dental, and vision insurance for you and your loved ones.

Health Savings Account (with employer contribution) or Flexible Spending Account options.

Paid Parental Leave

Employer Paid Basic Life and AD&D Insurance.

Employer Paid Short- and Long-Term Disability.

Optional Short Term Disability Buy-up plan.

401(k) Savings Plan, with ROTH option.

Legal Plan.

Identity Theft Services.

Mental health support and resources.

Employee Referral program – join our team, bring your friends, and get paid.