Custom Itinerary Specialist

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are currently seeking detail-oriented individuals who enjoy creating personalized experiences to join our team as Custom Itinerary Specialist. In this role, you will work with clients to build tailored travel plans, organize trip details, and ensure every part of their journey is thoughtfully arranged.

This position is ideal for individuals who enjoy combining creativity with organization, communicating with clients, and exploring destination possibilities—all while working in a flexible remote environment. Training and ongoing support are provided, making this a great opportunity for both beginners and those with customer service experience.

Key Responsibilities

Create customized travel itineraries based on client preferences, timelines, and budgets

Arrange travel components such as accommodations, transportation, cruises, tours, and activities

Research destinations to provide relevant options and ideas

Communicate with clients through email, messaging platforms, and phone when needed

Coordinate booking details with travel suppliers and partners

Ensure all itinerary information is accurate and properly documented

Stay informed about travel updates, seasonal offers, and destination highlights

Support clients throughout the planning process leading up to final confirmation

Candidate Qualifications

Interest in itinerary planning and customer-focused service

Strong attention to detail and organizational skills

Clear and professional communication abilities

Ability to manage multiple client requests independently

Comfortable using online tools and computer systems

Must be at least 18 years old

Must reside in the U.S., U.K., Mexico, Spain Australia or other qualifying region

Benefits

Flexible remote work structure

Guided onboarding and continuous mentorship

Access to travel booking platforms and supplier partnerships

Eligibility for travel-related incentives and industry perks

Opportunities to grow into advanced planning or advisory roles