Customer Care Call Center Representative

We’re hiring full-time Customer Care Representatives for a high-volume customer care contact center role. In this role you will act as the first point of contact with customers, providing exceptional service and using all available and appropriate resources to handle various inquiries. You’ll receive paid training and the opportunity to work remotely after 6 months of successful performance and schedule adherence.

Requirements

Communicate clearly and professionally with customers

Motivated by a goal-oriented financial bonus program

Can maintain a positive attitude in a high-pressure environment and assist sometimes delicate situations with confidence and a high degree of confidentiality.

Are reliable and punctual with attendance

Can collaborate with other team members as needed when dealing with complex or unusual situations

Have high volume customer service or call center experience

Are proficient in computer systems and application navigation and can type at least 30 words per minute.

Have a high school diploma or equivalent