Customer Executive

Remote, USA
Posted Jun 14, 2026
Full-time

2, DETAILS OF THE JOB: 

Job Role/ Title:Customer Executive/Sr. Customer ExecutiveLevel: M01/M02Business Unit: AnyFunction: SalesCountry:IndiaWork Location: AnyReporting Manager:ASMManager’s Manager:HOSMatrix Manager: Team Size: 8-10  No. of Direct Reportees: 8-10 offroll (PSR)

3, KEY ACCOUNTABILITIES: 

                             Accountabilities                                                        Scope of work 
  • Sales Volume

    To achieve the monthly sales volume target as per Annual Operating Plan decided by the management. This will include the following:

    Volume target for the month

    YAGO (Year Ago) for the month

    AOP percentage growth for the month 

    Distributor wise target for the month

    Market Execution

    Ensure all the Racks/Visi/Product placement against according to the market execution plan

    Manage stock levels to ensure continuous availability and regular rotation of products in the outlets

    Ensure maximum in-store visibility by continuously monitoring the stock placement in the assigned outlets

    Outlet Addition in the territory

    To ensure Urban hub and spokes additions as per the plan by regularly monitoring the following parameters:

    Key outlets additions

    Visi placement 

    New accounts opened

    Distributor Handling

    Review & ensure distributor stock against norms by conducting Physical Verification

    Timely review Distributor systems & stock and resolve issues in the market (if any)

    Training & Development

    Training PSRs to handle accounts independently by ensuring PSR training man-days are as per the plan

    Also monitoring PSR attrition

    New Initiatives

    4, KEY INTERFACES 

External InterfacesInternal Interfaces 

Distributors, Retailers

ASM, HOS, PSR

5, EDUCATION & EXPERIENCE 

Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job..

Education Qualification (Highest)

 with Target Institute(s) 

Any Graduate/Post Graduate

Desired Certifications:

Experience Range:

At least 1-5 years

Desirable experience: 

Experience in Sales & Marketing (Preferably in FMCG sector)

6, SKILLS REQUIRED: 

       Skills

Description 

Proficiency Level

 (General Awareness; Working Knowledge; Functional Expert, Mastery)

Functional Skills

 

Functional Expert

Behavioral
Skills

 

Expert

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