Customer Service Engineer - San Diego

Lumenis is a global medical technology company known for innovative, energy-based solutions and exceptional customer support. Our Field Service Engineers play a critical role in ensuring our technology performs reliably in clinical environments.

Location: San Diego

Employment: Type: Full-Time

Travel: 60%+

We are seeking a skilled and motivated Customer Service Engineer to deliver on-site technical support, installation, and maintenance of advanced equipment. This role is ideal for someone who enjoys hands-on work, problem-solving in real-world environments, and building strong customer relationships.

What You'll Do

• Install, commission, maintain, and repair company equipment at customer sites

  Diagnose and resolve mechanical, electrical, and software issues efficiently

  Perform preventive maintenance to maximize system uptime and performance

  Provide technical training and guidance to customers and end users

  Document service activities, findings, and recommendations accurately

  Collaborate with engineering and support teams to improve product reliability

What We're Looking For

• Degree or technical certification in Engineering, Electronics, or related field (or equivalent experience)

  Experience in field service, maintenance, or technical support roles

  Strong troubleshooting and customer-facing communication skills

  Ability to travel and work independently

  Valid driver's license

Nice to Have

• Experience with industrial, medical, or automation equipment

  Knowledge of PLCs, networking, or control systems

Compensation & Benefits

• Competitive pay

  Medical, dental, and vision insurance

  Life and disability insurance

  401(k) retirement plan

  Paid time off, including vacation and holidays

  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

  The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above in order to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload.