Customer Service Part Time - Part-time
div
h4Job Details/h4
divstrongLevel/strong: nbsp;nbsp;nbsp;Experienced/div
divstrongJob Location/strong: nbsp;nbsp;nbsp;Dallas, Texas - Dallas, TX/div
divstrongPosition Type/strong: nbsp;nbsp;nbsp;Part Time/div
divstrongEducation Level/strong: nbsp;nbsp;nbsp;High School/div
divstrongSalary Range/strong: nbsp;nbsp;nbsp;$18.00 Hourly/div
divstrongJob Category/strong: nbsp;nbsp;nbsp;Customer Service/div
/div
h4Description/h4pstrongspanSign on Bonus of $1000!/span/strong/p
pspanspanstrongspanspanUnion Supply Group/span/span/strong/span/span/p
pnbsp;/p
pspanspanspanspanUnion Supply Group Since its founding in 1991, Union Supply Group has grown into the most innovative and price-sensitive supplier of commissary goods and services. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal, and County correctional institutions nationwide./span/span/span/span/p
pspanspanWork with a team culture of respect, career growth, job security, and competitive compensation! We strive for a positive environment where everyone can grow and learn at every step of their journey. With Union Supply Group you will know you will be entrusted with making a great impact on the organization./span/span/p
pnbsp;/p
pspanspanstrongspanspanUnion Supply Group/span/span/strongspanspan is hiring strongCall Center Representatives/strong for our Call Center in Dallas, TX.strong /strong/span/spanThis position is a combination of customer service and quot;heavyquot; order processing.nbsp;strongspanspanTo qualify for this position, mustnbsp;have exceptional customer service skills/experience. /span/span/strong/span/span/p
pnbsp;/p
pspanspanstrongemuspanspanThis is not a remote/work-from-home position./span/span/u/em/strong/span/span/p
pnbsp;/p
pspanspanThe strongCall Center Representative/strong is responsible for taking inbound calls, and heavy orders processing, providing status on orders and providing customer service assistance to English and Spanish-speaking customers./span/span/p
pnbsp;/p
pstrongspanspanspanThe possibilities for growth within Union Supply Group as endless, join our team and find out!/span/span/span/strong/p
pnbsp;/p
pspanspanstrongspanspanEssential Tasks:/span/span/strong/span/span/p
ul
lispanspanspanspanMaintaining a positive, empathetic, and professional attitude toward customers at all times./span/span/span/span/li
lispanspanspanspanResponding promptly to customer inquiries./span/span/span/span/li
lispanspanspanspanEnsure customer satisfaction and provide professional customer support./span/span/span/span/li
lispanspanspanspanProcess customer orders and process payments./span/span/span/span/li
lispanspanspanspanEncourage customers to purchase additional products./span/span/span/span/li
lispanspanspanspanKeeping records of customer interactions, transactions, comments, and complaints./span/span/span/span/li
lispanspanspanspanCommunicating and coordinating with colleagues as necessary./span/span/span/span/li
lispanspanspanspanAbility to understand customersrsquo; needs with strong objection/response handling./span/span/span/span/li
lispanspanspanspanAcknowledging and resolving customer complaints./span/span/span/span/li
/ul
pnbsp;/p
pspanspanstrongWe offer:/strong/span/span/p
ul
lispanspanstrongCareer advancement/strong. We continuously strive to upskill our employees and offer internal employees the opportunity to thrive and grow within the company./span/span/li
lispanspanstrongTraining amp; New skills/strong. nbsp;Yoursquo;ll learn. The opportunities are limitless. You will be given the opportunity to learn beyond your expertise and cross-train to allow you to expand your knowledge base./span/span/li
lispanspanstrongTeam environment/strong. At Union Supply Group, we are a Team. It isnrsquo;t uncommon to work on small or large teams where everyone supports each other./span/span/li
/ul
pnbsp;/p
pstrongBenefits Continued:/strong/p
ul
liCompetitive wage/li
liTeam environment/li
liGood Work-Life Balance/li
li401(k) savings plan/li
liPaid Time Off (PTO)/li
liHoliday pay opportunities/li
liBirthday PTO/li
liOn-the-job training and skills development/li
liEmployee Assistance Program/li
/ul
h4Qualifications/h4brpspanspanstrongspanspanPosition Qualifications amp; Education Requirements:/span/span/strong/span/span/p
ul
lispanspanspanspan6 months to 1-year Customer Service Experience REQUIRED /span/spanemspanspan(Call Center or Phone Customer Service Preferred)./span/span/em/span/span/li
lispanspanOrder processing experience is required./span/span/li
lispanspanspanspanHigh School Diploma (or GED or High School Equivalence Certificate)./span/span/span/span/li
lispanspanspanspanComfortable using computers./span/span/span/span/li
lispanspanspanspanAbility to stay calm with stressed or upset customers./span/span/span/span/li
/ul
pnbsp;/p
puspanspanstrongEqual Employment Opportunity Policy/strong/span/span/u/p
pspanspanUnion Supply Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./span/span/p
pspanspanThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./span/span/p
pnbsp;/p
pspanspanstronguE-Verify/u/strong/span/span/p
pspanspanThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9./span/span/p
pnbsp;/p
div
h4Job Details/h4
divstrongLevel/strong: nbsp;nbsp;nbsp;Experienced/div
divstrongJob Location/strong: nbsp;nbsp;nbsp;Dallas, Texas - Dallas, TX/div
divstrongPosition Type/strong: nbsp;nbsp;nbsp;Part Time/div
divstrongEducation Level/strong: nbsp;nbsp;nbsp;High School/div
divstrongSalary Range/strong: nbsp;nbsp;nbsp;$18.00 Hourly/div
divstrongJob Category/strong: nbsp;nbsp;nbsp;Customer Service/div
/div
h4Description/h4pstrongspanSign on Bonus of $1000!/span/strong/p
pspanspanstrongspanspanUnion Supply Group/span/span/strong/span/span/p
pnbsp;/p
pspanspanspanspanUnion Supply Group Since its founding in 1991, Union Supply Group has grown into the most innovative and price-sensitive supplier of commissary goods and services. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal, and County correctional institutions nationwide./span/span/span/span/p
pspanspanWork with a team culture of respect, career growth, job security, and competitive compensation! We strive for a positive environment where everyone can grow and learn at every step of their journey. With Union Supply Group you will know you will be entrusted with making a great impact on the organization./span/span/p
pnbsp;/p
pspanspanstrongspanspanUnion Supply Group/span/span/strongspanspan is hiring strongCall Center Representatives/strong for our Call Center in Dallas, TX.strong /strong/span/spanThis position is a combination of customer service and quot;heavyquot; order processing.nbsp;strongspanspanTo qualify for this position, mustnbsp;have exceptional customer service skills/experience. /span/span/strong/span/span/p
pnbsp;/p
pspanspanstrongemuspanspanThis is not a remote/work-from-home position./span/span/u/em/strong/span/span/p
pnbsp;/p
pspanspanThe strongCall Center Representative/strong is responsible for taking inbound calls, and heavy orders processing, providing status on orders and providing customer service assistance to English and Spanish-speaking customers./span/span/p
pnbsp;/p
pstrongspanspanspanThe possibilities for growth within Union Supply Group as endless, join our team and find out!/span/span/span/strong/p
pnbsp;/p
pspanspanstrongspanspanEssential Tasks:/span/span/strong/span/span/p
ul
lispanspanspanspanMaintaining a positive, empathetic, and professional attitude toward customers at all times./span/span/span/span/li
lispanspanspanspanResponding promptly to customer inquiries./span/span/span/span/li
lispanspanspanspanEnsure customer satisfaction and provide professional customer support./span/span/span/span/li
lispanspanspanspanProcess customer orders and process payments./span/span/span/span/li
lispanspanspanspanEncourage customers to purchase additional products./span/span/span/span/li
lispanspanspanspanKeeping records of customer interactions, transactions, comments, and complaints./span/span/span/span/li
lispanspanspanspanCommunicating and coordinating with colleagues as necessary./span/span/span/span/li
lispanspanspanspanAbility to understand customersrsquo; needs with strong objection/response handling./span/span/span/span/li
lispanspanspanspanAcknowledging and resolving customer complaints./span/span/span/span/li
/ul
pnbsp;/p
pspanspanstrongWe offer:/strong/span/span/p
ul
lispanspanstrongCareer advancement/strong. We continuously strive to upskill our employees and offer internal employees the opportunity to thrive and grow within the company./span/span/li
lispanspanstrongTraining amp; New skills/strong. nbsp;Yoursquo;ll learn. The opportunities are limitless. You will be given the opportunity to learn beyond your expertise and cross-train to allow you to expand your knowledge base./span/span/li
lispanspanstrongTeam environment/strong. At Union Supply Group, we are a Team. It isnrsquo;t uncommon to work on small or large teams where everyone supports each other./span/span/li
/ul
pnbsp;/p
pstrongBenefits Continued:/strong/p
ul
liCompetitive wage/li
liTeam environment/li
liGood Work-Life Balance/li
li401(k) savings plan/li
liPaid Time Off (PTO)/li
liHoliday pay opportunities/li
liBirthday PTO/li
liOn-the-job training and skills development/li
liEmployee Assistance Program/li
/ul
h4Qualifications/h4brpspanspanstrongspanspanPosition Qualifications amp; Education Requirements:/span/span/strong/span/span/p
ul
lispanspanspanspan6 months to 1-year Customer Service Experience REQUIRED /span/spanemspanspan(Call Center or Phone Customer Service Preferred)./span/span/em/span/span/li
lispanspanOrder processing experience is required./span/span/li
lispanspanspanspanHigh School Diploma (or GED or High School Equivalence Certificate)./span/span/span/span/li
lispanspanspanspanComfortable using computers./span/span/span/span/li
lispanspanspanspanAbility to stay calm with stressed or upset customers./span/span/span/span/li
/ul
pnbsp;/p
puspanspanstrongEqual Employment Opportunity Policy/strong/span/span/u/p
pspanspanUnion Supply Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./span/span/p
pspanspanThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./span/span/p
pnbsp;/p
pspanspanstronguE-Verify/u/strong/span/span/p
pspanspanThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9./span/span/p
pnbsp;/p
Apply tot his job