**Customer Service Representative – Accounts Receivable & Administrative Support**

At arenaflex, we're dedicated to providing exceptional customer experiences and fostering a culture of teamwork, innovation, and growth. As a Customer Service Representative – Accounts Receivable & Administrative Support, you'll play a vital role in building strong relationships with our customers, ensuring seamless administrative processes, and contributing to the success of our team.

**About arenaflex**

arenaflex is a leading provider of , committed to delivering top-notch solutions that meet the evolving needs of our customers. Our team is passionate about making a positive impact, and we're seeking like-minded individuals to join our dynamic and supportive environment.

**Key Responsibilities**

As a Customer Service Representative – Accounts Receivable & Administrative Support, your primary responsibilities will include:

* Answering incoming inquiries from customers in a courteous and professional manner, helping to build strong relationships and resolve issues promptly
* Proactively assessing customer needs and addressing them in a timely and efficient manner
* Handling administrative tasks, such as data entry, reconciliation of accounts receivable, and processing daily batches of customer invoices and payments
* Researching and resolving customer disputes, keeping them informed of the resolution process
* Maintaining accurate and up-to-date information on customer accounts, including data entry and reconciliation of accounts receivable
* Collecting past due balances and ensuring accounts receivable are up-to-date
* Entering delivery or service work orders for deliveries, tank installs, and other technical issues
* Maintaining mandatory documents in our digital filing system and ensuring they are up-to-date as needed
* Assisting the service manager in communicating customer service ticket status and any changes to customers
* Assisting the service manager in maintaining an inventory of tanks and select parts
* Completing data entry of service tickets
* Maintaining DOT truck and employee records, notifying the shop of upcoming tests, and scheduling driver testing with local facilities
* Collaborating with team members on seasonal projects during slower business periods to prepare for the new season

**Essential Qualifications**

To be successful in this role, you'll need:

* At least 21 years of age
* High school diploma or equivalent
* 1-3 years of accounting or accounts receivable experience
* 1-3 years of customer service or other applicable work experience
* Intermediate computer skills, including Microsoft Office suite
* Ability to work in a group office setting, whether independently or collaboratively
* Ability to multitask between customer service and clerical work
* Ability to work in a fast-paced office environment
* Must pass a background check and character reference checks
* Must have a minimum of three job-related references (non-family)

**Preferred Qualifications**

While not required, the following qualifications are highly desirable:

* Minimum of 3 years of customer service work experience
* 1-3 years of accounts or accounts receivable work experience
* Computer skills, including Microsoft Business Office suite
* Ability to work in a fast-paced work environment

**Career Growth Opportunities & Learning Benefits**

At arenaflex, we're committed to helping our employees grow and develop their skills. As a Customer Service Representative – Accounts Receivable & Administrative Support, you'll have opportunities to:

* Develop your customer service and administrative skills in a dynamic and supportive environment
* Collaborate with experienced team members to learn best practices and share knowledge
* Participate in training programs and workshops to enhance your skills and stay up-to-date with industry developments
* Contribute to the success of our team and make a positive impact on our customers

**Work Environment & Company Culture**

arenaflex is a fast-paced and dynamic work environment that values teamwork, innovation, and growth. Our team is passionate about making a positive impact, and we're committed to creating a culture that's inclusive, supportive, and fun. As a Customer Service Representative – Accounts Receivable & Administrative Support, you'll have the opportunity to work with a talented and dedicated team, enjoy a collaborative and dynamic work environment, and contribute to the success of our organization.

**Compensation & Benefits**

We offer a competitive compensation package, including:

* Full-time on-site position
* Paid major holidays
* Hourly rate: $13.00 - $15.00 per hour
* Benefits:
+ 401(k)
+ Dental insurance
+ Flexible schedule
+ Health insurance
+ Paid time off

**Shift & Work Location**

* 8-hour shift
* In-person work location

**How to Apply**

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website: Apply Job!

We look forward to welcoming you to the arenaflex team!

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