Customer Service Representative - Full Time (Email, Phone & Chat Support)

Hello everyone,

We are a major manufacturer of goods for children throughout Europe, looking to expand our team and hire several full-time remote customer service representatives.

We are looking for motivated customer service specialists fluent in German, or French.

Working conditions:

- Hourly wage depends on your experience and the number of languages ??you know and is between $5-$10 per hour

- Working a total of 40 hours a week.

- Working from Monday - Friday (8:00 to 17:00 Central Europe Time).

Your daily tasks will include

- Communicating promptly and professionally with customers via phone, email, and e-chat to provide support and product information.

- Providing order status information and delivery

- Managing cancellation requests

- Resolving customer complaints

- Improving overall customer satisfaction.

Requirements:

- Previous experience - at least 1-year experience in customer service

- Reliability - ability to work full-time during business hours

- Proper service mentality - desire to listen to the needs and concerns of our customers and showing the genuine effort in solving their problems quickly and efficiently.

- Patience and Self-Control - you should be able to find an approach for every customer and stay calm in stressful situations.

- Ability to learn fast and stay open-minded.

Apply Job!