**Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) at blithequark**

Are you a recent Ultimate Medical Academy graduate looking for a career that combines your passion for customer service with the flexibility of working from home? Do you want to join a global organization that values its employees, fosters a culture of inclusivity, and offers opportunities for growth and development? Look no further than blithequark, a forward-thinking company that has earned numerous awards for its commitment to its employees and customers.

**A NEW CAREER POWERED BY YOU**

At blithequark, we believe that our employees are the driving force behind our success. That's why we're looking for talented individuals like you to join our team as a remote Customer Service Representative. As a member of our team, you'll have the opportunity to work from home, interact with customers from around the world, and develop your skills in a fast-paced and dynamic environment.

**CAREER GROWTH AND PERSONAL DEVELOPMENT**

We're not just looking for someone to fill a role – we're looking for a partner who shares our values and is passionate about delivering exceptional customer experiences. As a remote Customer Service Representative at blithequark, you'll have access to a range of training programs, technologies, and continuing support to help you succeed. Plus, with a strong focus on career growth and development, you'll have the opportunity to advance your career and achieve your goals.

**WHAT YOU WILL DO IN THIS ROLE**

As a Customer Service Representative working from home, you will:

* Provide inbound customer support using a call flow guide
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences...with a smile

**YOUR QUALIFICATIONS**

To be successful in this role, you'll need to have:

* A recent Ultimate Medical Academy degree
* 1+ year of customer service experience
* Some positions may require an associate degree or higher and/or a 2-year medical certification
* Open availability
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
* High Speed internet (no wireless/hotspots or satellite) and a smartphone
* Must reside in the United States or have a valid U.S. address for residence

**WHAT'S IN IT FOR YOU**

At blithequark, we believe in investing in our employees and providing them with the tools and resources they need to succeed. As a remote Customer Service Representative, you'll enjoy:

* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

**REIMAGINE THE BEST VERSION OF YOU!**

If you're a recent Ultimate Medical Academy graduate looking for a career that combines your passion for customer service with the flexibility of working from home, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."

**Location:** USA, OH, Work-at-Home

**Language Requirements:** English

**Time Type:** Full time

**Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

**Where Job May be Performed:** Currently, this position may be performed only in the states listed here.

**Equal Opportunity/Affirmative Action Employer:** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

**For more information regarding your EEO rights as an applicant, please visit the following websites:**

-English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf)

-Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf)

**To request a reasonable accommodation please click here.**

**If you wish to review the Affirmative Action Plan, please click here.**

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