Customer Service Specialist - Capitol Heights, MD (20743)

Join our fast-growing team in Capitol Heights, MD (20743)! We provide remote opportunities, training, and unlimited income potential
Customer Service & Benefits Specialist – Remote / Work From Home

About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
Weekly pay + performance bonuses

Flexible schedule – work from home

Full training provided, no experience required

Career advancement opportunities

Team trips, contests, and events

Supportive and positive work environment

Job Responsibilities
Provide outstanding customer service via phone, video, and email

Assist clients with benefits enrollment and account questions

Handle confidential information with professionalism

Resolve client issues and follow up promptly

Maintain accurate records and documentation

Requirements
Excellent communication & listening skills

Self-motivated, adaptable, and reliable

Positive attitude and willingness to learn

Comfortable working in a remote environment

Pay & Career Growth
Average first-year earnings: $62k–$80k 

Annual earning potential grows by ~$25k per year

Merit-based promotions – leadership opportunities available

📌 Apply Today!
Apply now for our Benefits Specialist role in Capitol Heights, MD 20743 to build a rewarding insurance career with training, support, and growth opportunities