Customer Success Support

\n

WHAT WE ARE LOOKING FOR

Must be located in MST or PST

Able to work 2-6pm PST Mon-Fri

Familiarity with solar design and installation preferred, roofing and construction considered

Ability to communicate effectively with clients

Participate in day to day Customer Success support initiatives

WHAT YOU WILL DO

Day to day support on software chat and email

Conduct daily reviews of the design queue, ensuring a smooth process

Troubleshoot issues while maintaining client communication and collaboration with colleagues

WHO YOU ARE

Self-starter

Resilient

Accountable

Optimist

Has a desire to innovate and find solutions

WHY WORK FOR US

Relentless collaboration with your team and colleagues

People first culture

100% remote 

$20 per hour, paid semi-monthly

\nWHO WE ARE

Scanifly is a mission-driven company driving the clean energy transition through the cutting edge technologies of reality capture 3D modeling, cloud computing and AI. Our platform empowers contractors globally to sell, survey, engineer, install and operate home electrification projects with greater accuracy, efficiency and worker safety. We are motivated by the opportunity to transform how energy projects are developed, by the larger impact this will have on the environment, and in support of a more resilient and independent energy system. We are looking for individuals who thrive in a fast-paced environment, approach their craft with passion, proactiveness, and a team-first attitude. Let’s build something that matters!

Scanifly is an equal opportunity employer. We expect all employees to maintain an inclusive environment, free from discrimination and harassment. We expect all employees to lead with empathy, respect and kindness. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.