Customer Support Representative
Company:Auto Glass Now
Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.
JOB DESCRIPTION:
Customer Service Representative – Experienced & Entry Level Positions Available!
Remote (Eastern time)
Are you a people person? Do you love helping others? Motivated by results?
If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Sales Support Specialists
Experience is VALUED…
Experienced Customer Service Representatives/sales support with 2 years’ sales and automotive industry experience can join our team right away at a competitive pay. Also, with added benefits from our commission plans in place.
…but no experience REQUIRED!
Some of our most successful Specialists joined our team as trainees with no experience at all, coming from different working backgrounds - including servers, retail employees, auto dealer account reps, or other customer-facing professionals!
What our Sales Support Specialists love about Auto Glass Now:
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Full-time & part-time schedules are available
Competitive base pay rates
PAID TIME OFF for full-time employees
Health, Vision, & Dental Insurance
401(k) company match for all employees
SAME DAY PAY available through myFlexPay
As a Driven Brands Auto Glass Sales Support Specialist, your job will be to:
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To make every customer excited to use Auto Glass Now
Create estimates, price quotes, and invoices for all customer’s glass needs
Answer phones and return customer calls
Provide excellent customer service
Attention to detail
Ensure accuracy when booking all appointments
Input documentation on all calls and follow-up with callers as needed
Confirm all customer information is correct before booking
Be professional and have a positive attitude
All our Sales Support Specialists need to meet the following requirements:
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Must have a sales background for the experienced pay
Must have a positive attitude and customer service
Must have basic computer skills
Must have strong communication skills
Bilingual (Spanish) proficiency is a plus!
Prior phone or call center experience is a plus!
Home Internet
Must have open availability including Holidays and weekends (OT pay for holidays)
Comfortable working a fast-paced environment
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
#LI-AS1
#DBCORP
#REMOTE
Position Location:
South Carolina
Compensation Range:
$14.10 - $25.10
Compensation Frequency:
Annual
Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com
Get early access to 50% of your earned wages at any time through our myFlexPay program.
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