Customer Support Representative

Location: Fully Remote (South Africa)
Company: Remote Recruitment
Engagement: Full-Time
Compensation: R8,000 – R14,000/month
Training: Included
About the Role
We are hiring an entry-level Customer Support Representative to assist UK-based clients with customer queries and support requests. This is a fully remote, full-time opportunity for South African candidates — no experience required, as all training is provided. If you are a great communicator who loves helping people, this role is for you.
Key Responsibilities
Handle customer enquiries via email, chat, and phone for UK clients

Resolve complaints and escalate complex issues where necessary

Maintain customer records and update CRM systems

Provide product and service information to customers

Meet response time and quality targets set by the team

Requirements
Matric certificate (Grade 12) or equivalent

Excellent written and verbal communication skills in English

Friendly, patient, and customer-focused attitude

Basic computer literacy

No prior experience required — full training provided

Equipment & Setup
Reliable laptop or desktop computer

Stable internet connection (minimum 10 Mbps)

Quiet, dedicated home workspace

Backup power solution (UPS or inverter recommended)

What's on Offer
Competitive salary of R8,000 – R14,000/month

Fully remote — work from anywhere in South Africa

Comprehensive training and onboarding

Stable long-term employment with UK clients

Positive team culture and regular performance feedback