Customer Support Representative | Travel Agent Class | Handshake
Customer Support Representative – Travel Services
Remote Opportunities Available in the U.S., Mexico, Caribbean, UK, and Australia
Flexible Schedule | Part-Time or Full-Time Opportunities Available
Are you passionate about travel and helping people? We’re looking for motivated individuals to assist customers with travel-related support, bookings, and trip planning while gaining valuable experience in the travel industry.
As a Customer Support Representative, you’ll help travelers navigate reservations, itinerary updates, and general travel questions while delivering excellent customer service in a flexible, remote environment.
Responsibilities
Assist customers with travel inquiries, reservations, and itinerary updates through phone, email, and chat support
Help resolve travel-related concerns such as schedule changes, accommodations, and booking modifications
Provide helpful travel recommendations and support a positive customer experience
Maintain accurate records and update customer information as needed
Collaborate with team resources and training materials to improve customer satisfaction
Qualifications
Strong communication and customer service skills
Ability to multitask, problem-solve, and stay organized
Interest in travel, hospitality, or tourism preferred
Comfortable using computers, email, and online platforms
Previous customer service experience is helpful but not required
Requirements
Reliable internet connection and professional workspace
Ability to work independently and manage time effectively
Willingness to complete provided training and onboarding
Flexible availability is a plus
What We Offer
Flexible scheduling options
Ongoing training and professional development
Opportunities to build experience in the travel and hospitality industry
Access to travel-related discounts and industry perks
Supportive team environment with growth opportunities
If you enjoy helping others and have a passion for travel, we’d love to connect with you!