Customer Support Specialist - Polish language

This is a remote position.

Are you passionate about helping people and solving problems over the phone?

Join Silver Bell Group and become part of a team supporting customers in the insurance sector. We are looking for Polish-speaking Customer Support Specialists who want to grow in an international environment and work within a dynamic and supportive team.

Responsibilities:

Provide customer support in Polish via phone

Assist customers with inquiries, orders, and product-related questions

Accurately document and maintain records of customer interactions and solutions

Deliver a high level of customer satisfaction through professional and friendly communication

Requirements:

Fluent in Polish (written and spoken)

Intermediate to advanced level of English

Strong communication skills and a customer-oriented mindset

Previous experience in customer support or a similar role is an advantage

Ability to work in a fast-paced, team-oriented environment

What we offer:

Competitive salary

Comprehensive onboarding and training to help you succeed

Remote work model

Clear career path and opportunities for advancement

Referral bonus program – earn extra by recommending friends

Team-building activities and a supportive team culture