Data Engineering Manager, Commercial - Leading Data-Driven Solutions and AI Platforms

Join the Future of Data Engineering at FedEx Dataworks

FedEx Dataworks is a pioneering force in the data and AI landscape, driving business value through cutting-edge solutions and platforms. As a dynamic and innovative organization, we are seeking a talented Data Engineering Manager to lead our commercial data engineering efforts. This role will focus on delivering scalable and high-performance data and AI solutions to support Sales, Marketing, Customer Experience, and Revenue management teams. If you are passionate about managing multiple data-driven initiatives and have a proven ability to lead and inspire technical teams, we want to hear from you.

About the Role

As a Data Engineering Manager, Commercial, you will be responsible for leading the development and operation of advanced data and AI platforms that drive our commercial organization's success. You will have a strong background in data engineering, AI/ML, and experience leading cross-functional teams to create impactful business outcomes. Your expertise will be crucial in designing, developing, and executing end-to-end solutions that drive business results.

Key Responsibilities:

• Lead a team responsible for designing, developing, and maintaining all application software and data pipelines for real-time/batch analysis, modeling, reporting, and data collection, ensuring data reliability, efficiency, and quality.
• Collaborate effectively with other groups in FedEx Dataworks, including Data Science, E-Commerce Products, Supply Chain Solutions, Platform Engineering, and Enterprise Commercial teams, to deliver high-value platform-enhancing capabilities and customer-centered solutions.
• Ensure delivery teams build, deploy, and maintain data processing infrastructure that supports complex analysis across data science, product, application development, and strategic teams.
• Ensure data accuracy, integrity, and security in all data processes.
• Stay up-to-date with industry trends and best practices in Commercial data management and integrate them into our data engineering processes.
• Ensure adherence to best practices to ensure reliability, resiliency, security, privacy, and compliance for all data assets.
• Coach and mentor other team members to drive results and effectively collaborate across cross-functional teams to deliver business goals.
• Manage project timelines, resources, and budgets to ensure successful project delivery.
• Communicate effectively with senior management and other stakeholders to provide updates on project progress and key metrics.

Requirements and Qualifications

Essential Qualifications:

• Bachelor's Degree in Information Systems, Computer Science, or a quantitative discipline such as Mathematics or Engineering and/or equivalent formal training or work experience.
• Seven (7) years equivalent work experience in measurement and analysis, quantitative business problem-solving, simulation development, and/or predictive analytics.
• Extensive knowledge in data engineering and machine learning frameworks, including design, development, and implementation of highly complex systems and data pipelines.
• Strong understanding of the transportation industry, competitors, and evolving technologies.
• Experience providing leadership in a general planning or consulting setting.
• Experience as a leader or a senior member of multi-function project teams.
• Strong oral and written communication skills.

Preferred Qualifications:

• Proven experience in data engineering, with a focus on commercial data products.
• Compelling track record of designing and deploying large-scale technical solutions that deliver tangible, ongoing value.
• Strong background and experience in the use of sophisticated descriptive, diagnostic, predictive, prescriptive, and ensemble modeling, advanced statistical techniques, and complex mathematical tools.
• Ability to context-switch to provide support to dispersed teams to unblock especially challenging technical obstacles, and to work through problems as they are still being defined.
• A design mindset embracing ambiguity combined with an engineering mindset willing to make rapid, pragmatic decisions to improve performance and accelerate progress.
• Experience in the transportation industry and understanding of evolving technology.
• Familiarity with analyzing large-scale structured and unstructured data using Scala and Python.
• Experience working in Big Data technologies like Spark, Kafka, etc., with a solid understanding of best practices.
• Development experience within Cloud technologies like Microsoft Azure or Google Cloud platform.

What We Offer

At FedEx Dataworks, we offer a dynamic and supportive work environment that encourages growth, innovation, and collaboration. Our employees are our greatest asset, and we are committed to providing a comprehensive benefits package, including:

• Competitive salary range: $135,360 - $203,040 per annum
• Health, vision, and dental insurance
• Retirement plan