Debt Collection Agent -Remote

Remote, USA
Posted Jun 12, 2026
Full-time

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $18- $22 PER HOUR!

Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN

Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of        " Best Places to Work in Collections”.

At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

 

PAID TRAINING + EQUIPMENT PROVIDED+ EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼

 

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.

We offer industry-leading bonus structures and benefits!

 

Job description

 

Work From Home Collection Agent Responsibilities:

Handle inbound and outbound calls for past-due accounts.

Keeping track of all accounts in your route

Negotiate outstanding debts.

Planning a course of action to recover outstanding payments.

Handle questions and complaints.

Adhere to all local, state, and federal laws governing the debt collection industry.

 

Work From Home Collection Agent Qualifications:

Must have a private and secure workspace at home that is free from noise and distractions.

Must be willing to work on camera and be supervised during scheduled work hours 

Excellent written and verbal communication skills

Ability to prioritize and multitask.

Basic math and computer literacy skills.

Professionalism and the ability to build rapport with consumers.

Foster teamwork and cooperation.

Required previous experience in debt collection, outbound call center, telemarketing, or other related fields.

Successfully pass a background check

 

Job Type:  Full-time

Pay Range:  $18.00 - $22.00 Hourly Plus Bonus 

                       Total Compensation Potential $37,440 - $65,000

 

Benefits:

Medical Insurance (United Healthcare)

Dental Coverage (United Healthcare)

Vision Plan (United Healthcare)

Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)

Voluntary Life Short Term/Long Term Disability Coverage

Paid Vacation, Personal, Bereavement, and Holidays

Referral program

Daily Pay / PNC EarnedIt 

Employee Discount Life Mart

Professional Development Grant Program 

Employee Assistance Program 

 

Physical setting:

Call center.

 

Schedule:

8-hour shift

Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.

No nights / No weekends 

 

Supplemental pay types:

Monthly Bonus Pay 

Individual & Team bonuses each month!

Additional quarterly, bi-annual, and annual Incentives

Additional retention and referral bonuses

Monthly Contest and Raffles 

 

Ability to commute/relocate:

9929 Race Track Road Tampa, FL 33626 

Must have the ability to work in office full time (No hybrid or work from home)

Must have reliable transportation 

 

Application Question(s):

Are you willing to undergo a background check, in accordance with local law and regulations?

Education:

High school or equivalent (Preferred)

Experience:

3rd party collection: 1 year required  

 

 

Work setting:

Call center.

 

Work Location: Remote

 

Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN

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