Delivery Assurance Field Rep

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. The Delivery Assurance Field Rep will evaluate supplier produced Aero-Engine parts, manage delivery issues, and ensure quality assurance while developing positive relationships with customers and suppliers.

Responsibilities

• Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions
• Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances
• Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates. Estimate / revise delivery dates
• Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure
• Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements

Skills

• Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions
• This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel
• Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances
• Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates
• Estimate / revise delivery dates
• Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure
• Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements
• History of customer facing interaction
• Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement
• Experience with warehousing, shipping and distribution
• Assessing Supplier Health / Supplier Development
• Knowledge of purchasing and quoting processes
• Evaluating production capacity in a manufacturing environment
• Planning of Material / Inventory / Tool / Buffer stocks
• History (breadth and depth) with manufacturing processes
• Ability tread/interpret drawings including understanding of GD&T and critical characteristics (KPCs)
• Involvement with Process Planning and Production Readiness reviews
• Familiarity with Control Plans and Operating/Work Instructions
• Exposure to Lean methodologies and tools
• Knowledge of material packaging and handling
• Experience with quality systems and industry standards compliance (including process and material certs)
• Knowledge of part qualification requirements (including PPAP/FAI processes)
• Understanding proper Measurement/Inspection tool use and requirements
• History identifying and resolving part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements
• Familiarity with Six Sigma methodologies, tools, terms
• Experience working within AS9100, ISO9001 environments
• Creating work instructions
• Proficiency using MS office suite
• Self-motivated, disciplined, and organized
• Passion for developing technical and business solutions
• Ability to persuade and influence without authority
• Superior Customer/Supplier interaction
• Excellent verbal and written communication skills
• 100% of travel is required
• U.S. citizenship is required

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability

Company Overview