Delivery Operations Specialist
Murata is a global leader in the design and manufacture of advanced electronic materials and components. As a Delivery Operations Specialist, you will deploy the Vios Monitoring System to customer sites, conduct training for clinical staff, and ensure proper installation and support of Vios products.
Responsibilities
- Attend and participate in the Customer Implementation planning calls for new and existing Vios sites
- Work with TechOps, Supply Chain Management and Customer Success to ensure the Vios equipment is provisioned properly prior to shipment
- Travel to the accounts, assemble, test and validate the VMS in the customer’s environment
- Conduct classroom training for clinical staff members and will be providing at-the-elbow support for the go-live
- Provide call coverage for the Customer Support line which may include day, nights and weekends
- In periods of down time, this role will be involved in the customer support process and engage in other projects as needed
Skills
- Bachelor's degree required
- Passion for learning and making a positive impact in healthcare
- Excellent written and verbal communication skills as well as presentation skills
- Discipline to work independently with a strong desire to succeed
- Basic technical knowledge of wireless devices, networking, PC's, and tablets
- Ability to work with technical and clinical stakeholders at all levels
- Ability to lift 50 pounds regularly
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance.
- Generous Paid Time Off including paid holidays and floating holidays.
- 401(k) employer match on retirement planning.
- Hybrid working schedule for eligible positions.
- Tuition reimbursement on approved programs.
- Flexible and health spending accounts.
- Talent Development program.
Company Overview