Demo & Customer Success Specialist

-Company Introduction.

artisJet is a DIIIPS (Digital Instant Inkjet Internet Printing Solutions) innovator and manufacturer of smart, compact UV printers powered by our own core technology and fully integrated ecosystem — from hardware manufacturing to driver software, certified inks, print-effects technology, cloud-based print management, Click-to-Print APP, and workflow tools.

We deliver both standard and flexible, end-to-end solutions for signage making, personalization, and luxury brand experience–personalization, including DTP (Direct To Professionals), DTC (Direct To Consumers), and DTI (Direct To Identity card-production system) instant printers.

As part of our U.S. expansion, we are building a demo center in Arizona supported by a partner-driven distribution model.

-Role Description

We are looking for a hands-on, friendly, and technically curious Demo & Customer Success Specialist to support demos, training, customer success, and early distributor engagement in the U.S. This is a foundational role that will help shape artisJet’s local presence and customer experience.

-Compensation

• Competitive salary ($3,000–$5,000/month)

• Bonuses based on demos, customer success, partner activation, and sales impact

• U.S. travel for installs, events, and distributor support

• International trips to China, Europe, and Southeast Europe for training

• Work on luxury personalization projects in beauty, fashion, and premium brands

• Daily access to artisJet’s advanced tech, including BEC1GO and TRUST

• Clear growth path into application or customer experience leadership

• Join a global team delivering meaningful and inclusive printing experiences

-Key Responsibilities

Demo and Applications

• Run live product demos for customers and potential distributors

• Prepare and maintain demo samples (UV effects, BEC1GO, TRUST prints)

• Demonstrate workflows, RIP usage, effect printing, and application techniques

• Keep demo machines and the showroom in presentation-ready condition

Customer Success and Training

• Provide onboarding, training, and support for new users

• Conduct basic troubleshooting and communicate with HQ technical teams

• Support customers online, on-site, and during installation

• Collect feedback, case studies, and success stories for continuous improvement

Partner and Distributor Support

• Assist distributors during customer demos or training sessions

• Help partners understand product USPs and application opportunities

• Support early dealer development activities

• Assist in setting up partner showrooms or demo points

Field Activities

• Travel to customer sites for installations, demos, and light service

• Support small events, workshops, and university collaborations

• Participate in local mini open houses or roadshow-style activities

Community and Experience Building

• Document customer stories, prints, and creative outcomes

• Engage with maker communities, personalization groups, and local users

• Help build a positive environment around artisJet’s U.S. presence

Qualifications

Technical Experience (one or more preferred)

• UV printing, DTF/DTG printing, or signage equipment

• CO₂ or fiber laser engraving machines

• Trophy, award, or personalization equipment

• Maker tools, CNC devices, or fabrication labs

• Basic mechanical or electrical aptitude

Soft Skills

• Friendly, patient, and service-oriented

• Strong communication and customer interaction skills

• Hands-on problem solver who learns quickly

• Comfort with demos, training, and creative tools

• Ability to work independently in a startup-style environment

Bonus Experience

• Worked at or with Roland, Mimaki, Mutoh, Epilog, OMTech, Glowforge, Trotec, GCC, or local distributors

• Experience running an Etsy/maker shop or creative production studio

Who You Are— If You Like to WOW People

• You enjoy helping people and solving problems

• You like working with printers, lasers, or maker tools

• You are curious, detail-oriented, and quick to learn

• You enjoy creative work and luxury design applications

• You want to grow with a global company expanding in the U.S.

Why artisJet—Join Our Mission

• Global innovator with true in-house technology and strong support

• Fast U.S. expansion with real career growth opportunities

• A unique blend of creativity, engineering, and luxury personalization

• Meaningful work helping creators, brands, and businesses

• Build something important from the ground up in the U.S.

• Join a global community of creators, brands, universities, and industries

• Be part of an 18-year young team with deep experience and commitment

• Grow in a company that values innovation, inclusivity, and craftsmanship

How to Apply

Email to: guy@artisjetnext.com

Call: 001-4806016704

Step in, take the lead, and grow with us. Your talent can make a real difference here.

YES, IT'S YOU!

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