Demo Engineering
About Etech - With over 3200 strong workforce working at our 8 global centers spread across US, Jamaica, and India, Etech is leading international IT/BPO service provider rapidly expanding its operations. Etech offers a wide assortment of Business Process Solutions including: Customer Interaction and Quality Assurance services, Development and Value-added services. See your career graph soar high with immense opportunities to excel, and a challenging work environment to match your passion. You will be a part of a close-knit family that nurtures professionalism and provides a perfect health work-life balance.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TECHNICAL SKILLS
• ETL Experience / MEC Pre-processor building
• Experience working with customer IT teams for setting up data transfers API Calls / SFTP transfers
• Any experience in working with Audio / Speech / Speech to text (in or outside of Medallia)
• Implementations Experiencing (not just servicing) if they have Medallia Experience
• Some Customer Facing Experience
Must to have Good experience with client communication & coordination
EDUCATION & EXPERIENCE
• BE (Comp/IT), MCA, MSc IT, B Tech (Comp. /IT)
• Bachelor's degree from four-year College or university;
• 2-4 years of relevant professional experience
LANGUAGE SKILLS
Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to customers, top management, Team Leaders, and/or boards of directors.
Job Type: Full-time
Pay: ₹20,133.00 - ₹95,019.00 per month
Benefits:
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund
• Work from home
Schedule:
• Evening shift
• UK shift
• US shift
Supplemental Pay:
• Shift allowance
Education:
• Bachelor's (Required)
Experience:
• CSS: 1 year (Required)
• JavaScript: 1 year (Required)
• XML: 1 year (Required)
• Speech to Text: 1 year (Required)
• SFTP: 2 years (Required)
• ETL: 2 years (Required)
• HTML: 1 year (Required)
Work Location: Remote
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