Development Associate

Animal Care Centers of NYC is one of the nation’s largest open-admission animal shelters, dedicated to ending animal homelessness in NYC. The Development Associate plays a hands-on, supportive role on the Development team, assisting with fundraising activities and maintaining donor records to help sustain the organization's mission.

Responsibilities

• Support portfolio management for the Director of Development, Senior Manager of Individual Giving, and Senior Manager of Institutional Giving, including tracking actions, preparing lists, updating records, and supporting follow-up
• Assist with prospect research, including reviewing donor giving history, basic wealth indicators, and publicly available information to support donor engagement
• Prepare and mail donor acknowledgment letters, tribute and memorial cards, and other routine donor correspondence
• Assist with drafting donor appeals and fundraising communications, in collaboration with the Development team
• Assist with the preparation of donor mailings, including list generation and tracking in Raiser’s Edge
• Monitor and respond to general donor inquiries received via email and phone, providing timely and professional responses
• Maintain accurate and up-to-date donor records in Raiser’s Edge, including biographical information, contact details, addresses, relationships, and communication preferences
• Enter actions, contact reports, and donor communications in Raiser’s Edge to support moves management processes
• Track and document in-kind donations and assist with appropriate acknowledgment and reporting
• Run routine and ad hoc reports to support the development team
• Assist with data hygiene efforts, including record updates, duplicate management, and coding accuracy (in coordination with the Development Operations Manager)
• Provide support for gift processing and gift importing under the direction of the Development Operations Manager, as needed
• Assist the Development team with daily fundraising activities and provide support to team members as needed
• Other duties as assigned by the Senior Manager, Individual Giving

Skills

• Bachelor's degree required
• 1–2 years of experience in fundraising, development, donor relations, nonprofit administration, or a related role required
• Proficiency with Microsoft Office, particularly Excel and Word, for donor reporting, correspondence, and data management
• Strong written and verbal communication skills, with the ability to communicate professionally and empathetically with donors and community members
• Excellent organizational and time management skills, with strong attention to detail and the ability to manage multiple priorities and deadlines
• Ability to work occasional evenings or weekends for fundraising events or donor engagement activities
• Experience working in a nonprofit development or fundraising environment, particularly in donor relations or annual giving
• Familiarity with donor database systems, such as Raiser's Edge/NXT or comparable CRM platforms
• Experience with online fundraising, email marketing, or donor communication tools, such as Luminate or equivalent platforms
• Experience supporting donor stewardship activities, including acknowledgments, appeals, events, or campaign support
• Interest in or commitment to animal welfare and the mission of an animal shelter

Benefits

• Generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay
• Great open access Cigna medical, dental and vision insurance at a low premium
• 401K and Pension
• Life Insurance
• On-the-job training for 2-4 weeks
• Periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities
• Loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF)

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