DevOps Engineer - Release Engineering (Platform & CI/CD)

AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: April 13th, 2026
Location: India

Zapier is entering its next stage of growth, expanding enterprise capabilities, scaling AI-driven development workflows, and increasing the sophistication of our delivery systems.

As our product surface area grows and AI becomes an increasing part of our development lifecycle, so does the complexity of shipping software safely, reliably, and efficiently.

We’re looking for an L3 DevOps Engineer (mid-level) and a L4 Sr. DevOps Engineer to help build and evolve the systems that move code from commit to production across Zapier.

These are highly hands-on roles for experienced engineers who operate with strong autonomy, take ownership of complex problems, and deliver high-quality platform systems that scale across the organization.

If you enjoy designing and building critical infrastructure, improving developer workflows, and owning meaningful technical challenges end-to-end, this role is for you.

Here's what each level looks like:

L3 — Software Engineer: You understand how the systems you work on fit together end-to-end. You can take a well-defined task and deliver it from start to finish, including tests, docs, and deployment. You call out risks early, ask for help when you're stuck, and communicate often about your progress. You debug issues using logs and metrics, and when something is beyond your reach, you know who to bring in. You use AI tools in your daily work and stay responsible for the quality of what ships.

L4 — Senior Software Engineer: You go beyond your own tasks. You lead the technical design of projects, especially complex ones that involve other teams. You define the work, break it down for others, and help the team deliver. When things go wrong, you evaluate impact, coordinate the response, and drive long-term fixes. You create patterns and best practices that others adopt. You mentor engineers, give feedback that improves how people think, and spot recurring problems that become roadmap-level improvements.

Note: We evaluate your skills and qualifications during the interview process and match them to Zapier's leveling requirements. The final compensation will depend on the level and where you land in our comp bands.

Team Focus

Release Engineering owns the systems, standards, and workflows that move code from commit to production — reliably, efficiently, and securely — across Zapier’s platform.

Our mission is to make software delivery:

Predictable

Observable

Cost-efficient

Scalable

AI-ready and evolving

We standardize CI/CD patterns, improve pipeline performance, reduce delivery friction, and partner with Infra and Security to ensure our release systems are durable and enterprise-ready.

In This Role, You’ll

Build & Own Critical CI/CD and Deployment Systems

• Design, implement, and operate CI/CD pipelines and deployment workflows

  Improve pipeline performance (duration, reliability, and cost)

  Build and evolve standardized CI templates and Golden Paths

  Implement validation gates, testing strategies, and deployment safeguards

  Contribute to rollout strategies (progressive delivery, feature flags, rollback mechanisms)

  You will spend the majority of your time building production systems and shipping impactful changes.

  Own Delivery of Complex Initiatives

  • Own end-to-end delivery of projects or major components within broader initiatives

    Participate in discovery and solution design with Tech Leads and cross-functional partners

    Define technical approaches through design docs, spikes, or PoCs

    Break down work into clear, executable tasks and drive them to completion

    Proactively identify risks, tradeoffs, and scope changes

    Ensure work meets the Definition of Done, including reliability, observability, and rollout readiness

    You are accountable for delivering outcomes, not just completing tasks.

    Drive Technical Design & Decision-Making

    • Lead design efforts for your projects and contribute to broader system design

      Evaluate tradeoffs across performance, cost, reliability, and developer experience

      Write clear technical design documents and influence decisions through strong reasoning

      Raise and resolve ambiguity, proposing pragmatic and scalable solutions

      You operate with a high degree of autonomy in technical decision-making within your scope.

      Collaborate Across Platform & Engineering

      • Partner with Infrastructure, Security, and other engineering teams

        Work with Product and Design (when applicable) to align on scope and tradeoffs

        Support adoption of platform tooling and CI/CD standards

        Communicate progress, risks, and decisions clearly in an async-first environment

        Improve Reliability, Observability & Performance

        • Define and improve delivery metrics (lead time, deployment frequency, failure rate, cost)

          Build and maintain observability across pipelines and deployment systems

          Debug complex production issues and participate in incident response

          Identify systemic issues and drive improvements proactively

          Raise the Engineering Bar

          • Review code and designs, providing high-quality feedback

            Uphold strong standards for testing, reliability, and maintainability

            Contribute to improving team practices, tooling, and workflows

            Share knowledge and mentor other engineers through technical guidance (without formal people management)

            About You

            You Are Highly Technical and Hands-On

            • You are comfortable working across the platform stack — from CI pipelines to deployment infrastructure — and enjoy building reliable, production-grade systems.

            You Own Problems End-to-End

            • You take responsibility for delivering outcomes, from understanding the problem to shipping and validating solutions in production.

            You Operate with Autonomy

            • You require minimal guidance to move projects forward, make sound technical decisions, and unblock yourself and others.

            You Think in Systems

            • You understand how components interact and design solutions that account for scalability, cost, reliability, and developer experience.

            You Communicate and Collaborate Effectively

            • You work well across teams, align stakeholders, and clearly communicate tradeoffs and decisions.

            You Raise the Bar Around You

            • You improve code quality, system design, and team practices through your contributions and technical leadership.

            You Are Fluent in AI-Assisted Development

            • You are comfortable using AI tools in your daily engineering workflow and think critically about where they add value.

              You use LLMs/copilots to accelerate coding, debugging, and design exploration

              You understand limitations, risks (e.g., correctness, security), and validate outputs

              You are interested in how AI impacts CI/CD, testing, and developer experience

              Qualifications

              • 5–8+ years of experience in software engineering, infrastructure, or platform engineering

                Strong experience building and operating CI/CD systems

                Experience with GitLab CI, GitHub Actions, ArgoCD, or similar tooling

                Solid understanding of Kubernetes and modern deployment patterns

                Strong coding skills and experience building production systems

                Experience in debugging complex systems and improving reliability

                Experience contributing to system design and technical decision-making

                Experience using AI tools (e.g., LLMs, copilots) in software development workflows

                Understanding of how AI impacts software development, testing, or delivery systems

                Nice to have:

                Experience in platform or SRE teams

                Experience improving developer experience or internal tooling

                Experience working in high-growth or distributed environments

                This role is ideal for engineers who want to operate at a high technical bar, own meaningful platform systems end-to-end, and pursue a growth path toward Staff or Technical Leadership roles.

                Application Deadline:

                The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

                Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.