Digital Merchant

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
 
Our client is a well-established beauty textiles and nighttime beauty brand best known for pioneering the beauty pillowcase category. Over the past decade, the company has built a strong multi-channel presence across Sam’s Club, Costco, Macy’s, Kohl’s, TV commerce, marketplace platforms, and its own DTC ecommerce site. The brand is seeking a commercially minded Digital Merchant to optimize product detail pages (PDPs) and improve product performance across key retail and marketplace channels.

Location
Fully Remote | 9 AM - 5 PM EST

Role Overview
The Digital Merchant will own the ongoing optimization of product detail pages across key retail and marketplace accounts.
This role is focused on improving product page effectiveness through stronger content, clearer merchandising, and enhanced on-page storytelling that drives measurable product performance improvements. The ideal candidate is commercially minded, analytical, detail-oriented, and experienced in PDP optimization, digital merchandising, and ecommerce content strategy.
The role includes ownership of content optimization, creative coordination, retailer setup processes, live page reviews, and performance tracking across multiple digital retail channels.

Key Responsibilities
PDP Optimization & Digital Merchandising
Improve PDPs across Sam’s Club, Costco, TV commerce, Macy’s, Kohl’s, and marketplace channels

Write and optimize retailer-ready titles, bullets, descriptions, SEO keywords, image callouts, FAQ language, and product setup fields

Identify factors impacting product performance, including weak imagery, unclear value propositions, poor benefit hierarchy, missing education, or incomplete content

Improve on-page storytelling and merchandising effectiveness to support product performance

Creative Coordination & Asset Development
Brief designers on required visual assets including hero images, value callouts, infographics, comparison charts, and promotional creatives

Collaborate with creative teams to ensure assets support merchandising and conversion goals

Retailer Setup & Content Management
Own content and merchandising elements of item setup across retailer systems

Manage retailer templates, product attributes, image submissions, PDP copy fields, asset uploads, setup trackers, and post-launch reviews

Review live pages to ensure content accuracy, compliance, and optimization quality

Performance Tracking & Cross-Functional Collaboration
Maintain weekly performance trackers showing updates, launch timing, and resulting performance impact

Track product page performance improvements and monitor KPI progress across channels

Partner with sales operations, design, account management, operations, supply chain, and finance teams to ensure PDPs remain accurate and optimized

Support the rollout of optimization initiatives across active digital accounts over time

Qualifications
Experience
3–6 years of experience in ecommerce, digital merchandising, marketplace management, digital shelf strategy, retail content, or PDP optimization

Strong experience with PDP copywriting and marketplace content optimization

Experience working with designers or creative teams

Experience tracking SKU-level performance and conducting basic performance analysis

Experience within beauty, personal care, home, textiles, bedding, or similar consumer categories preferred

Familiarity with platforms such as Sam’s Club, Costco.com, Walmart, Target, Macy’s, Kohl’s, Amazon, Mirakl, DSCO, CommerceHub, or Scene7 preferred

Skills
Strong commercial mindset with an understanding of performance-driven digital merchandising

Strong copywriting abilities with the ability to translate product features into customer-focused benefits

Ability to diagnose underperforming product pages and identify optimization opportunities

Comfortable working within retailer systems, ecommerce platforms, item setup templates, asset folders, and tracking systems

Strong organizational, analytical, and detail-oriented skills

Ability to manage multiple projects and optimization initiatives simultaneously

Comfortable working in a KPI-driven environment focused on measurable performance outcomes

What Success Looks Like
Improved product page performance and measurable sales lift across optimized PDPs

High-quality and timely implementation of PDP updates and merchandising improvements

Strong creative briefs, optimized PDP content, and effective merchandising strategies

Consistent tracking, reporting, and optimization discipline across channels

Scalable PDP optimization processes successfully implemented across active retail accounts

Opportunity
This is an exciting opportunity to join a growing consumer brand with strong digital sales momentum and a multi-channel retail presence. The Digital Merchant will play a key role in improving how products are presented and merchandised online while driving measurable performance improvements across major retail and marketplace platforms. The role offers direct impact on ecommerce growth, cross-functional collaboration, and the opportunity to help scale optimization systems across a rapidly expanding business.
Application Process:
To be considered for this role these steps need to be followed:
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