**Director - Customer Analytics & Economics: Shaping the Future of Travel through Data-Driven Insights at blithequark**

Are you a visionary leader with a passion for harnessing the power of data to drive business outcomes and shape the future of travel? Do you have a proven track record of leading high-performing teams and delivering impactful results in a fast-paced, dynamic environment? If so, we invite you to join blithequark as a Director - Customer Analytics & Economics and revolutionize the travel industry.

**About blithequark**

blithequark is a pioneering company that powers travel for everyone, everywhere through its global platform. With a core belief that travel is a force for good, blithequark helps people experience the world in new ways and build lasting connections. Our family of brands includes Expedia, Hotels.com, Vrbo, trivago, and many more, providing industry-leading technology solutions to fuel partner growth and success. As a leader in the travel industry, we are committed to creating an inclusive work environment with a diverse workforce, valuing diversity, equity, and inclusion, and proud to offer a wide range of benefits to support employees and their families.

**Key Responsibilities**

As a Director - Customer Analytics & Economics at blithequark, you will have the opportunity to drive business outcomes, lead a high-performing team, and make a significant impact on the travel industry. Your key responsibilities will include:

* Leading a team of approximately 8 analysts to deliver against a broad range of projects, applying advanced analytical and modeling techniques to understand customer lifetime value.
* Defining the customer analytics roadmap and working closely with business stakeholders and other analytics teams to develop and implement solutions to optimize investments and improve profitability.
* Providing powerful insights that shape the understanding of customers, their economics, and how to make investments to improve customer lifetime value.
* Measuring and providing insights and solutions into how to maximize customer life-time value, and creating a customer performance forum to readout on customer KPIs.
* Supporting business teams in evaluating where to make investments to optimize customer returns.
* Leading and coaching a diverse team of advanced analysts, analytics managers, and business analysts to deliver insights and decisions that benefit the organization.

**Essential Qualifications**

To succeed in this role, you will need to possess a range of essential qualifications, including:

* 10+ years of experience in a similar analytical role, preferably in the tech or travel industry.
* Experience directly managing a team or demonstrated leadership skills in a senior-level role.
* Excellent analytical problem-solving skills and strong commercial acumen.
* Innovative and strategic thinker with demonstrated ability to work through ambiguity to solutions.
* Skilled in engaging with stakeholders across all levels, including VPs/SVPs, and communicating complex concepts concisely and clearly.

**Preferred Qualifications**

While not essential, we are looking for candidates with the following preferred qualifications:

* Experience in the travel industry, with a deep understanding of customer behavior and economics.
* Advanced analytical and modeling skills, with the ability to apply these skills to drive business outcomes.
* Demonstrated project and partner management skills, working with multiple teams across several countries.
* Curiosity and a willingness to learn, with a keen desire to make a difference in everything you do.
* Entrepreneurial spirit, with the ability to see opportunities and take initiative to advance capabilities with little guidance or request to do so.

**Skills and Competencies**

To succeed in this role, you will need to possess a range of skills and competencies, including:

* Advanced analytical and modeling skills.
* Strong commercial acumen and business understanding.
* Excellent communication and stakeholder management skills.
* Leadership and team management skills.
* Strategic thinking and problem-solving skills.
* Curiosity and a willingness to learn.
* Entrepreneurial spirit and initiative.

**Career Growth Opportunities and Learning Benefits**

As a Director - Customer Analytics & Economics at blithequark, you will have the opportunity to drive business outcomes, lead a high-performing team, and make a significant impact on the travel industry. You will also have access to a range of career growth opportunities and learning benefits, including:

* Professional development opportunities, including training and mentorship programs.
* Opportunities to work on complex and impactful projects.
* Collaboration with cross-functional teams and stakeholders.
* Access to industry-leading technology and tools.

**Work Environment and Company Culture**

blithequark is committed to creating an inclusive work environment with a diverse workforce. We value diversity, equity, and inclusion, and are proud to offer a wide range of benefits to support employees and their families. As a remote worker, you will have the flexibility to work from anywhere, while still being connected to a global team and community.

**Compensation and Benefits**

The total cash range for this position is competitive, with a range of $221,000 to $309,500, depending on location. Employees in this role have the potential to increase their pay up to $353,500, based on ongoing, demonstrated, and sustained performance. blithequark also offers a wide range of benefits, including:

* Medical, dental, and vision insurance.
* Paid time off and holidays.
* Employee Assistance Program.
* Wellness and travel reimbursement.
* Travel discounts and International Airlines Travel Agent (IATAN) membership.

**Conclusion**

If you are a dynamic and motivated leader with a passion for data-driven insights, we encourage you to apply for this exciting opportunity to join blithequark as a Director - Customer Analytics & Economics. With a range of career growth opportunities, learning benefits, and a flexible work environment, this role has the potential to be a rewarding and challenging experience. Apply now and take the first step towards shaping the future of travel.

**Submit Your Application**

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.

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