Director, Customer Development

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

 
Summary:

Under the direction of the Senior Director, Customer Development - West, the Director, Customer Development Walmart & Sam’s Club is responsible for the functional management and leadership of all sales related activities. The Director is expected to develop and execute the strategic plan with top-top meetings and joint business plans, while leading and developing direct reports. 

Responsibilities:

Develop and implement strategic sales plans in accordance with corporate goals

Develop and execute Joint Business Planning (JBP) Goals with Walmart and Sam’s Club

Develop strategies to drive Brands and Category growth

Direct sales forecasting and projection activities for Holistic Health brands

Manage Trade budget and monitor spending efficiency that focus on a strong ROI

Deduction Management

Understand customer’s go-to-market strategy and how to maximize sales efficiency

Maintain, foster, and grow existing and new relationships within customers at the executive level including Senior Divisional, Buyer and Senior Buyer

Deliver budget plan and new product distribution goals

Manage Trade budget and monitor spending efficiency focused on strong ROI

Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency

Customer P&L management

Perform other duties as required

Position Requirements:

Minimum 8-10 years National Account sales experience

Must have at least 8 years successful outside sales experience in the Club, Grocery, Drug, and /or Mass retail channels

Must have prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers

Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment

Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals

Prior category management processes and implementation experience

Ability to travel up to 25%

Ability to work remotely

Preferred Experience:

Local to the Rogers, Arkansas area

Proficient in MS Office Suite (Word, Excel, Power Point, etc.)

High level of organizational skills, good written and oral communication skills

Ability to work independently and meet deadlines

Must be able to multi-task and follow-up when responses are needed

Deep understanding of the assigned Customer and how to develop demand creation plans

The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals 

Problem solver with a solutions-oriented mindset

Dynamic leader who can push past obstacles and overcome objections

Understands the value of listening to customers, gaining insights and moving objectives forward

Ability to articulate communicator who can quickly synthesize data

P&L management and strong financial acumen

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

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Job Requisition: 403121