Director of Business Operations, Client Optimization

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview
PHIL is seeking a well-rounded Analytics and Strategy Director to play a critical role in our growing Business Operations team. This role will focus on supporting strategic initiatives, enabling data-driven decision-making, and driving visibility into business performance. Reporting to the Vice President of Business Operations, you will partner cross-functionally across client success, finance, product, and operations to identify opportunities, analyze performance, and deliver strategic insights.

Responsibilities

Leading key analyses to support company strategy and client decision-making

Translating business goals into data analytics and dashboard development

Building visualizations and reporting tools that communicate key business insights

Identifying and evaluating data-driven opportunities for operational and product improvements

Partnering with teams to forecast demand and understand business trends

Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance

Driving adoption and self-service analytics across the organization

Qualifications

Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)

5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations

Excellent communication skills with the ability to turn data into actionable insights

Comfort with ambiguity and solving problems dynamically without well-worn paths

Ability to partner with cross-functional stakeholders and influence decisions

Proficiency in data visualization tools (e.g., Looker)

Strong analytical skills with high attention to detail

Understanding of financial statements (P&L), operational KPIs, and forecasting techniques

Preferred Qualifications

Healthcare or pharmaceuticals industry experience

Experience in fast-paced startup environments

Familiarity with SQL or similar data querying languages

MBA or other advanced degree

Benefits

Ground floor opportunity with one of the fastest-growing startups in health-tech

Fully remote working environment

Competitive compensation (commensurate with experience)

Full benefits (medical, dental, vision)

401(k) contribution opportunity

PHIL Inc. is an equal opportunity employer.