Director of Solution Engineering

Director of Solution Engineering
Location: Remote
Reports to: VP of Solution Engineering
Team: Solution Engineering Managers & Technical Pre/Post-Sales Teams
Expected Close Date: 3/20/26

The Big Picture

As our Director of Solution Engineering, you’ll architect and lead the technical heartbeat of the sales organization. Your impact? Ensuring every customer interaction — before and after the sale — is powered by expertise, confidence, and clarity.

You’ll guide a team of Solution Engineering Managers who lead highly skilled technical professionals supporting 35,000 MSP partners across our Cloud Marketplace. You won’t just manage performance — you’ll shape strategy, elevate talent, and build a department that sets the standard for excellence.
If you believe great leadership means building teams that outperform expectations (and have fun doing it), this one’s for you.

What You’ll Actually Do (AKA: Your Everyday Impact)

Every day, you will:
Lead and mentor Solution Engineering Managers to build high-performing, engaged teams

Design and evolve the department structure to support scale and growth

Define and drive team OKRs that align with business objectives

Partner strategically with Sales leadership to ensure every technical sales interaction is world-class

Conduct meaningful performance reviews that unlock career growth (not just check a box)

Champion Pax8 Values and build a culture rooted in trust, authenticity, and accountability

Identify training needs and ensure the team has access to the right development opportunities

Optimize processes to improve efficiency, quality, and measurable business impact

Represent Solution Engineering at the executive level with clarity and confidence

Translation: You’re building the machine that helps our partners win.

What Success Looks Like

Within 90 Days, You Will:
Build strong relationships with Sales leadership and key stakeholders

Assess team structure, performance metrics, and capability gaps

Establish clear OKRs aligned to company objectives

Implement performance review cadence and talent development plans

Within 120 Days, You Will:
Execute at least one strategic initiative that improves team performance or sales alignment

Optimize call quality standards in partnership with Sales leadership

Identify and implement training improvements across the department

Within 6 Months, You Will:
Demonstrate measurable improvements in pre- and post-sales technical engagement quality

Strengthen managerial leadership bench and succession readiness

Increase operational efficiency through process improvements

Within 12 Months, You Will:
Build a high-performing, scalable Solution Engineering organization

Drive short-to-mid-term business impact through strategic initiatives

Develop future leaders within your management team

Be known as the executive who can translate big vision into real results

What You Must Bring on Day One
To thrive in this role, you must:
Have 5+ years of relevant experience in the MSP or Channel space, including 3+ years leading managers

An AI Native mindset

Prior Experience in a quota carrying role preferred

Have a proven track record of delivering results — even when conditions aren’t ideal

Know how to build, coach, and elevate high-performing teams

Instill trust through honesty, integrity, and authenticity

Communicate with executive presence and clarity

Translate forward-looking strategy into actionable execution plans

Secure and deploy resources effectively

Paint a compelling vision that motivates people to move

Bonus points if you genuinely enjoy developing leaders and can give feedback that inspires growth rather than fear.

Education
Bachelor’s degree (B.A./B.S.) in a related field or equivalent work experience

Work Environment 
Professional office or remote/hybrid setting. 

Physical Demands 
Primarily sedentary with occasional travel. 

Location / Travel: Denver, CO or Remote; occasional travel (15–25%). 
Compensation: $163,660+ USD / CAD 223,000+ (100% base, no variable or commission). 

Why This Role Matters
Solution Engineering is where strategy meets execution. It’s where technical confidence turns into customer trust. And it’s where strong leadership directly impacts revenue performance.
This role isn’t about maintaining — it’s about elevating.
You’ll influence culture.
You’ll shape performance.
You’ll define the standard.
And yes — you’ll do it with a team that believes excellence and enjoyment can coexist.

Compensation
$163,660+ USD / CAD 223,000+ (100% base, no variable or commission). 

If you’re ready to build teams that consistently outperform expectations and lead with both strategy and heart — we’d love to meet you.

Expected close date - 05/04/26

At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you. 

Perks:

Why Join Pax8?

Because here, success isn't just about numbers—it’s about impact.
It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
Non-Commissioned Bonus Plans or Variable Commission

401(k) plan with employer match

Medical, Dental & Vision Insurance

Employee Assistance Program

Employer Paid Short & Long Term Disability, Life and AD&D Insurance

Flexible, Open Vacation

Paid Sick Time Off

Extended Leave for Life events

RTD Eco Pass (For local Colorado Employees)

Career Development Programs

Stock Option Eligibility

Employee-led Resource Groups

Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.

Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.
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