Director of Talent Acquisition & Recruiting Operations

Who we are
Today, 1 in 5 children in the U.S. has a diagnosable mental health disorder, yet about half who need care never receive it. Handspring is a virtual mental health clinic for children, young adults, and families, and we've set out to rebuild this system from the ground up. We're a team of diverse, mission-driven people dedicated to making quality mental healthcare accessible to every young person and their family.

About the role
We're hiring our first dedicated recruiting leader, a Director of Talent Acquisition & Recruiting Operations. The mandate is simple to state and hard to execute: build a recruiting engine that hires providers, primarily therapists, across a growing number of states, without sacrificing quality or speed. You'll own talent acquisition end to end (strategy, systems, execution, and reporting) and build both sides of the funnel: an outbound engine run by recruiters and an inbound engine built on an employer brand that makes Handspring where therapists want to work.

You'll partner with growth, clinical, and operations leadership to turn company goals into hiring targets. We move fast, operate with deep empathy, and value clarity, experimentation, and humility. If you're ready to build hiring that scales, we'd love to meet you.

Key responsibilities
Own the hiring function. Lead recruiting for clinical roles against monthly therapist hiring targets, and manage and grow the recruiting team as volume increases

Build the recruiting infrastructure. Stand up recruiting tech stack and workflows (ATS, sourcing, scheduling, reporting) and repeatable playbooks for sourcing, screening, interviewing, and offers

Make hiring measurable. Build the analytics layer and a single source of truth for pipeline health, funnel conversion, source effectiveness, cost-per-hire, and recruiter performance; tie hiring outcomes to company growth goals

Plan capacity. Translate the growth plan into a hiring plan, align pipeline with patient demand, and report how much new patient volume we can absorb

Raise candidate quality. Partner with the clinical team to define what a qualified candidate looks like, review pipeline together, and sharpen the sourcing strategy

Build the brand. Make Handspring the employer of choice for therapists, so a growing share of hires come to us inbound

Who you are
7+ years in talent acquisition, including building and scaling a recruiting function from scratch, not just inheriting one

You've managed recruiters and led a team to consistently hit hiring targets

Strong analytical and operational mindset; you think in funnels, conversion rates, and capacity models

Hands-on outbound operator: you've used emerging tech and tools to identify qualified candidates, built multitouch cadences to reach them, and written personalized outreach messages that get responses

Comfortable operating with limited resources and building in ambiguity

Healthcare recruiting experience (especially clinical or therapist hiring) and startup experience strongly preferred

Success in this role means
Hiring keeps pace with the growth plan, with critical roles filled on time

Time to fill and pipeline conversion improve over time

Recruiting becomes measurable, repeatable, and predictable rather than reactive

The recruiting function and its systems scale without proportionally scaling cost

Position details
Full-time

New York or remote position

The salary range is $150K - $185K, plus stock options

You must be based in the United States and have U.S. work authorization