Director Program and Campus Launch - Remote

Overview

The Director Program and Campus Launches provides strategic leadership managing the master plan for new program and campus launches. This role is responsible for coordinating compliance, academics, construction, IT, and other functional stakeholders to adhere to project timelines and budgets. The Director provides centralized oversight to prevent launch delays and ensure that interdepartmental dependencies are tracked and resolved.

Responsibilities

Create and maintain SmartSheets and other documents to track progress on new programs and campus launches

Maintain and update agendas and progress notes on recurring group meetings on new programs and campus launches

Assist in the development and generation of Proformas and Business Plans for new programs and campus launches

Provide oversight to the Clinical Business Developer(s), including clinical site sourcing, creating and maintaining partnerships, and ensuring new programs have sufficient clinical sites before scheduled launch

Align program development and clinical site implementation with organizational goals and regulatory standards

Guide internal launch processes, including greenlight processes, system interdependencies, and timelines

Resolve client, campus, or cross-functional concerns promptly and effectively

Assist and partner with Vice President, Operations – Start-ups on projects and tasks necessary to meet new programs and campus launch timelines

Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics

Recognizes and rewards employee contributions and achievements

Other duties as assigned

Qualifications

Bachelor’s degree in a business, marketing, or related field (required); Master’s degree (preferred)

Minimum of seven (7) years project management, program development, and partnership management (required)

Experience with accreditation, campus operations, and regulatory compliance (required)

Knowledge of academic and clinical program development in post-secondary or healthcare settings

Strong analytical skills with the ability to interpret data and make strategic decisions

Working knowledge of CRM, SIS, or LMS systems for program management

Independently manage complex tasks and projects

Coach and mentor junior team members

Analyze problems, evaluate alternatives, and implement effective solutions

Present ideas in a compelling and structured format to diverse audiences

Demonstrate refined listening skills and emotional intelligence

Facilitate training sessions and cross-functional meetings

Drive consistent results in a fast-paced environment

Leverage enterprise-level tools and systems to streamline processes

Create new and better ways for the organization to succeed

Develop people to achieve their goals and support organizational success

Navigate complex policies, processes, and organizational dynamics with ease

Operate effectively in uncertainty and ambiguity

Work independently, escalating complex or high-impact issues

Drive innovation to improve organizational success

Develop others to achieve individual and organizational goals

Navigate complex organizational dynamics with confidence

Perform effectively amid uncertainty and ambiguity

Able and willing to:

Communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

This position is eligible for a remote, hybrid, on campus or an on site work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.

Overnight and/or Local travel required (up to 25%)

This position offers a salary of up to $125,000, with final compensation determined based on the candidate’s education, experience, and overall qualifications.