Director, Solutions Consultant

Director, Solutions Consultant

About the Role
We are seeking a Director of Solution Consultants to lead a team responsible for translating solution architecture into high-quality, executable implementations. This team ensures that customer solutions, whether delivered internally or via partners, are configured, implemented, and deployed correctly according to defined architecture and best practices. Working closely with Solutions Architects, Field Engineering, Technical Consultants, and the PMO, this role is accountable for ensuring that what is designed is actually built correctly, consistently, and at scale.

This role is critical to enabling predictable, high-quality delivery in a partner-led model. This role is expected to actively leverage AI tools, automation, and emerging agent-based workflows to drive productivity, improve decision-making, and scale impact. This includes using AI to accelerate problem solving, enhance team output, streamline operations, and identify opportunities for automation across delivery and execution.

What You’ll Do
Own Execution of Solution Design 

Ensure that all implementations accurately follow defined solution architecture, are configured correctly within the platform, and align with best practices and standards
Translate architecture into configuration plans, build-ready requirements, and clear execution guidance
Use AI to accelerate configuration, validation, and solution execution, ensuring consistency and reducing implementation errors. 
Drive adoption of AI-assisted workflows to improve solution quality and scalability across both internal and partner-led delivery.

Lead Solution Consulting Team

Build, mentor, and scale a team of Solution Consultants
Establish Execution standards training and onboarding programs
Partner closely with Solutions Architects to understand intended solution design and clarify edge cases and requirements
Work with Field Engineering to ensure proper execution of complex builds and validate technical implementation

Partner Delivery Execution Support 

Ensure partner teams can execute solutions correctly by:Providing clear implementation guidance
Reviewing configurations and deliverables
Supporting partner teams on complex builds

Act as a quality checkpoint for partner implementations

Quality Assurance & Validation

Establish configuration validation processes, pre-go-live checks, solution QA frameworks
Ensure consistency across implementations, reduction in rework and post-go-live issues

What You Bring
8–12+ years of experience in Solution Consulting, Implementation, or Delivery
Proven experience Leading Solution Consultants or configuration-focused teams
Strong expertise in CPQ, Billing, and Quote-to-Cash systems
Deep understanding of System configuration, Data structures, Implementation workflows
Experience working in Partner-led or hybrid delivery environments
Experience supporting global/offshore teams

Why This Role
Own the execution quality of all implementations
Ensure architecture is implemented correctly and delivery is consistent and scalable
Critical role in reducing rework and enabling partner-led delivery