Discharge Planning Assistant

Med-Metrix is focused on improving patient discharge processes, and they are seeking a Discharge Planning Assistant to collaborate with hospitals and nursing facilities. This role involves maintaining communication with healthcare providers, managing patient records, and ensuring timely discharges to meet patient needs.

Responsibilities

• Fax medical records to nursing home facilities based on patients continued care needs
• Contact nursing homes to verify receipt of patients medical records and acceptance of patients into the facilities
• Maintain a written record of the number of facilities contacted and the outcome of the telephone calls
• Scan records into our internal database
• Create accounts in our database and update accounts with detailed progress notes as needed
• Maintain an updated list of nursing homes contact information
• Produce Discharge Planning reports using Microsoft Excel and our proprietary database
• Effectively communicate with client hospitals to assist in implementing an appropriate discharge plan to meet patients needs
• Interact with health care providers to facilitate movement of the patient through the system
• Facilitate timely discharges/transfers, seeking early identification of the appropriate reimbursement source for nursing home placement or rehabilitative services
• Work effectively with hospital staff, patients, and families to reduce the incidence of avoidable days to lower the patients overall average length of stay
• On occasion, travel to deliver and/or retrieve documents from our client hospital locations and nursing homes
• Use, protect and disclose patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Skills

• College degree or work equivalency
• Valid Drivers License with clean record
• Exceptional communication skills, with an emphasis on telephone etiquette
• Ability to work well in a team environment
• Excel in a fast-paced environment and meet on-going deadlines
• Exceptionally detail-oriented
• Able to work efficiently under pressure
• Proficient in Microsoft Office applications (Outlook, Word, and Excel) with the ability to learn internal databases (Prolaw)

Company Overview