Discovery Call Specialist / Paralegal

Discovery Call Specialist – Discovery Response Team

$55,000–$65,000 | Remote

Company: EsquireTek

Location: Remote (U.S.)

Department: Quality Assurance

Reports To: QA Manager / QA Senior Manager

About the Role

We’re hiring a Discovery Call Specialist to support law firms by conducting client interviews and gathering information needed for litigation discovery.

This role is ideal for candidates who prefer non-traditional hours, including evenings and weekends, while working remotely in a structured, professional environment.

You will not provide legal advice. Your responsibility is to guide clients through structured questions and document their responses accurately.

Schedule
• Evenings and weekends required
• Flexible weekday availability is a plus

What You’ll Do

Client Outreach & Scheduling
• Reach out to clients to schedule interviews
• Conduct discovery calls during evening/weekend hours
• Track outreach attempts and maintain documentation

Client Interviews & Documentation
• Walk clients through structured questionnaires
• Record responses clearly and accurately
• Identify and flag missing or inconsistent information

Case Awareness
• Review basic case details prior to calls
• Ensure all required information is collected

Collaboration
• Partner with internal teams to support discovery preparation
• Escalate issues when needed

Compliance
• Maintain confidentiality and follow data security protocols
• Stay within administrative scope (no legal advice)

What You Bring

Required
• 1–3 years in client intake or legal support
• Strong communication skills, especially over the phone
• Detail-oriented and organized
• Comfortable handling sensitive conversations
• Able to work evenings and weekends consistently
• Bilingual in Spanish

Preferred
• Experience with litigation or discovery
• Familiarity with legal questionnaires or document collection
• Experience with EsquireTek or similar tools
• AI prompting familiarity
• Paralegal certificate or related training

Work Environment
• Fully remote
• Phone and video-based client interactions
• Cloud-based systems

Why EsquireTek
• Work at the intersection of law and technology
• Remote-friendly environment
• Opportunity to grow with a scaling legal tech company

📩 Apply by emailing your resume to info@esquiretek.com

Subject line: Discovery Call Specialist –