E-commerce Analyst

E-commerce Analyst

Job Type: Full-Time

Location: Remote

Department: Sales

About the Role

We are seeking a highly analytical and detail-oriented E-commerce Analyst to support our growing digital business. This role is ideal for an early-career professional who thrives in data, enjoys solving complex problems, and wants to directly influence business performance.

A core focus of this role will be owning forecasting and demand planning, while also driving insights across pricing, profitability, and trade spend to support smarter, faster decision-making across the organization.

Key Responsibilities

Forecasting & Demand Planning

• Own and continuously improve sales and demand forecasts using historical data, seasonality, promotional activity, and market trends
• Lead demand planning cycles, aligning forecasts with sales, marketing, and supply chain
• Identify risks and opportunities in forecast accuracy and inventory positioning

Performance & Profitability Analysis

• Analyze e-commerce performance across SKUs and channels, with a focus on revenue, margin, and growth drivers
• Monitor key cost components (COGS, freight, marketplace fees, returns) and their impact on profitability
• Evaluate pricing performance and recommend strategies to balance competitiveness and margin

Trade Spend & Scenario Modeling

• Track and optimize trade spend (discounts, promotions, marketing investments) against revenue and margin goals
• Support scenario modeling for pricing changes, cost shifts, and marketplace dynamics

Reporting & Insights

• Build and maintain dashboards and reporting tools (Excel, Google Sheets, BI platforms)
• Track daily, weekly, and monthly performance metrics
• Translate data into clear, actionable insights and present recommendations to leadership

Cross-Functional Collaboration

• Partner closely with marketing, supply chain, and finance to align on forecasts and business strategy
• Support inventory planning and operational decision-making through data-driven insights
• Monitor competitive landscape and emerging e-commerce trends