E-commerce Strategy & Operations Lead
We are looking for an E-commerce Strategy & Operations Lead to take full ownership of our marketplace and key online retail business across Amazon and other leading platforms, including Kaufland, OTTO, ManoMano, Leroy Merlin, and others.
This role combines strategy, performance ownership, and hands-on execution leadership. You will be responsible for driving growth, profitability, and operational excellence across multiple marketplaces while leading a team.
You will act as a key driver of our digital commerce business - shaping strategy, scaling execution, and ensuring full P&L accountability across all channels.
Tasks
Strategy & Growth Leadership
Develop and execute a 12–24 month growth strategy focused on market share, margin, and ACOS/ROI
Identify scalable and non-obvious growth opportunities across marketplaces and key retail channels
Define targets by marketplace, category, and SKU; ensure structured execution through weekly business reviews
Own product economics including pricing, promotions, discounts, logistics, VAT, and marketplace fees
Category & Assortment Management
Build and manage assortment strategy including SKU architecture, segmentation, and price tiers
Define positioning strategy vs competitors and ensure price parity and basket competitiveness
Optimize product mix based on performance, seasonality, and market demand
Operational Excellence & Supply Chain
Manage Amazon FBA/FBM operations as well as 3PL and warehouse partners
Define and optimize fulfillment strategy to maximize availability and conversion
Own inventory planning, stock allocation, replenishment SLAs, and forecasting accuracy
Reduce operational inefficiencies through packaging optimization, logistics improvements, and return rate reduction
Performance Marketing & Growth Execution
Oversee full marketplace marketing ecosystem (Amazon Ads, PPC, automated campaigns, smart bidding)
Manage external traffic channels including Google Ads, Meta, affiliates, and retargeting
Own promotional strategy: deals, coupons, events, and marketplace campaigns with direct P&L impact
Content, SEO & Conversion Optimization
Drive product visibility through keyword strategy, SEO optimization, A+ content, and creative assets
Improve full funnel performance: impressions → clicks → conversions → retention
Systematically manage ratings, reviews, and brand reputation across marketplaces
Analytics, BI & Automation
Build dashboards for revenue, margin, market share, inventory, returns, and performance KPIs
Develop forecasting models for demand, seasonality, and pricing elasticity
Implement automation, tools, and BI solutions to improve decision-making speed and reduce manual work
Partnerships & Leadership
Manage relationships with Amazon account managers and participate in platform beta programs
Collaborate cross-functionally with logistics, finance, production, design, and legal teams
Lead, mentor, and develop a team of 5 specialists; define standards, processes, and performance culture
Requirements
5+ years of experience in e-commerce / marketplace / Amazon ecosystem roles
Proven experience in P&L or revenue ownership
Experience in performance marketing (PPC, ROAS optimization, external traffic)
Strong analytical mindset with experience in BI, dashboards, and forecasting
Hands-on leadership experience (team management preferred)
High ownership mindset, entrepreneurial approach, and structured thinking
Benefits
Remote work from anywhere within the EU
Competitive compensation package with quarterly performance-based bonuses
A fast-moving, ambitious, and performance-driven team environment
High-impact ownership and challenging responsibilities from day one
A strong collaborative culture built around accountability, initiative, and continuous growth
Important: Please submit your application via the JOIN platform only. We kindly ask you to upload your CV through this channel, as applications submitted through other communication methods cannot be considered.