Employee Benefits Client Manager

Benefits:

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Position Overview:
We’re looking for a relationship-driven Employee Benefits Client Manager to support and grow a portfolio of employer groups. This role is ideal for someone who enjoys being front-facing with clients, building trust, and acting as a go-to resource for all things benefits.

You’ll work closely with business owners and their teams to guide them through renewals, open enrollment, and ongoing benefits support. While organization and follow-through are important, this role is centered around communication, responsiveness, and delivering a strong client experience.

If you enjoy building long-term relationships and being a trusted advisor to your clients, this could be a great fit.

What You’ll Do:

Serve as the primary point of contact for a portfolio of employee benefits clients

Build strong relationships with business owners and key decision-makers

Lead renewal conversations and present plan options in a clear, consultative way

Support clients through open enrollment and employee education

Assist employees with benefit questions, coverage details, and claims concerns

Coordinate with internal team members and carriers to ensure smooth service delivery

Identify opportunities to enhance coverage and improve client outcomes

Maintain consistent communication and follow-up to ensure client satisfaction

What We’re Looking For:

Active Life/Health license (or ability to obtain quickly)

Experience in employee benefits or group insurance

Strong communication skills with a client-first mindset

Comfortable leading conversations and presenting options to clients

Organized and able to manage multiple relationships at once

Proactive, responsive, and solution-oriented

Experience with Employee Navigator preferred

This is a remote position.