Enrollment Support Representative

This is a remote position.

We are seeking a detail-oriented and customer-focused Enrollment Support Representative to assist families throughout the enrollment process. This role serves as a primary point of contact for prospective and current families, providing information, processing enrollment documentation, and ensuring a smooth onboarding experience for students.

Responsibilities

Assist families with enrollment inquiries via phone, email, and online platforms

Process enrollment applications and supporting documentation

Maintain accurate student and family records

Verify registration information and resolve discrepancies

Schedule tours, meetings, and enrollment appointments

Communicate program information, policies, and requirements

Track enrollment status and follow up on outstanding documents

Support administrative projects and data management tasks

Collaborate with school leadership and teaching staff

Provide exceptional customer service to families and community members

Requirements

High school diploma or equivalent required

1+ year of customer service, admissions, enrollment, or administrative experience preferred

Strong verbal and written communication skills

Proficiency with Microsoft Office and Google Workspace

Excellent organizational and time-management skills

Ability to manage confidential information professionally

Strong attention to detail and accuracy

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

401(k) Retirement Plan

Professional Development Assistance

Employee Assistance Program

Flexible Scheduling Opportunities

Employee Childcare Discount