Executive Assistant

Teifi Digital is a Shopify Plus Platinum partner that specializes in complex e-commerce solutions. The Executive Assistant will provide comprehensive support to the CEO, managing administrative tasks and personal responsibilities to enhance productivity and enable focus on strategic initiatives.

Responsibilities

• Manage the CEO’s calendar, schedule appointments, and coordinate meetings
• Pre-screen emails, texts, and calls, flagging urgent matters and prioritizing appropriately
• Draft, review, and send correspondence on behalf of the CEO
• Provide reminders, updates, and briefing notes to prepare the CEO for daily activities
• Coordinate travel, accommodations, and itineraries for both business and personal trips
• Handle event logistics, including reservations, tickets, and confirmations
• Occasionally accompany the CEO to events or meetings as support
• Run personal and business errands (e.g., courier drop-offs, shopping, scheduling appointments)
• Manage personal calendar items alongside business commitments
• Coordinate with service providers as needed
• Ensure the CEO’s day-to-day life runs smoothly by anticipating needs and resolving issues proactively
• Track to-do items, deadlines, and follow-ups, ensuring nothing falls through the cracks
• Block time for priority projects and balance competing demands on the CEO’s schedule
• Maintain task lists and provide regular progress updates
• Handle highly sensitive information with discretion
• Serve as a trusted gatekeeper between the CEO, internal teams, and external contacts
• Take initiative to improve processes that create efficiency and reduce stress on the CEO

Skills

• Exceptional organizational and time-management skills, with the ability to manage multiple tasks and projects simultaneously
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with task management tools like Asana or Trello
• Familiarity with CRM and ERP systems is a plus
• Ability to adapt to changing priorities and work effectively in a fast-paced environment
• Excellent verbal and written communication skills, with the ability to draft professional correspondence and interact effectively with internal and external stakeholders
• Demonstrated ability to handle sensitive information with the highest level of discretion and maintain confidentiality
• Must have a valid driver's license and access to a reliable vehicle for travel and errands
• Bachelor's degree in Business Administration, Communications, or a related field

Benefits

• Ongoing professional development through training programs, certifications, and peer mentorship
• Hybrid work model depending on role, with a Granville Island office and free on-site parking
• Flexibility in work hours designed to accommodate appointments and personal responsibilities
• Comprehensive health and dental coverage in Canada, plus a health spending account
• Paid office closure between Christmas and New Year’s
• Regular team culture events, stocked office snacks, and a dog friendly workplace
• Performance based bonus opportunities for full-time employees

Company Overview