Experience Arrangements Coordinator
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Role
Our remote travel operations team is continuing to expand, and we're seeking dependable, service-oriented individuals to join us as Experience Arrangements Coordinators. In this position, you'll work closely with clients to help organize travel plans, oversee important booking details, and provide ongoing coordination support throughout the planning process.
This role is ideal for individuals who enjoy communication, organization, and creating positive client experiences while working remotely. Whether you're transitioning from a customer facing role or exploring a new opportunity, complete training and ongoing support are provided.
Responsibilities
Assist travelers with vacation requests, scheduling preferences, and trip planning needs
Coordinate travel services such as accommodations, cruises, transportation, excursions, and activities
Review pricing, availability, and travel selections through approved booking and supplier platforms
Manage itinerary details, confirmations, and reservation updates accurately
Communicate with clients through email, phone, and online communication systems
Support clients with booking modifications, travel adjustments, and follow-up assistance
Stay current on supplier updates, destination highlights, and promotional offers
Participate in remote onboarding, training sessions, and professional development programs
Qualifications
Strong communication and customer service skills
Detail-oriented with solid organizational abilities
Comfortable multitasking and working independently from home
Familiarity with online tools, email, and basic computer applications
Reliable internet connection and professional communication habits
Positive attitude and willingness to develop new skills
Interest in hospitality, travel coordination, administration, or support services
Must be at least 18 years old
Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or other hiring regions
What We Offer
Fully remote position with flexible scheduling
Step-by-step onboarding and training resources
Ongoing mentorship and continued learning opportunities
Access to travel systems, supplier partnerships, and booking tools
Eligibility for travel-related discounts, perks, and incentive programs
Supportive team culture with advancement potential within a growing remote organization