**Experienced Commercial Lines Insurance Customer Service Representative (CSR) - REMOTE Opportunity**

Remote, USA
Posted Jun 14, 2026
Full-time

At arenaflex, we're revolutionizing the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits!

**About arenaflex**

arenaflex is a dynamic and innovative company that values significant insurance experience and is passionate about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. We created a welcoming place to work with friendly and professional leadership, known for the great care we take with our staff and our clients. Our team is dedicated to providing a supportive and inclusive environment that fosters growth and development.

**What You'll Love About arenaflex**

* A flexible and remote work environment that allows you to customize your own schedule
* The opportunity to utilize your years of insurance industry knowledge and expertise
* A dynamic and virtual team environment that connects you with other experienced insurance professionals
* A comprehensive benefits package that includes health insurance, 401(k) with a 4% match, and more
* The chance to make a difference in the lives of our clients and contribute to the growth and success of arenaflex

**What We Are Seeking**

We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. Responsibilities may include:

* Processing endorsements, cancellations, reinstatements, and audits in coordination with Account Managers
* Maintaining accurate and complete client records in the agency management system
* Issuing certificates of insurance, auto ID cards, evidence of insurance, and other routine documents
* Following up with carriers on policy processing, billing discrepancies, and documentation
* Responding to routine client requests including policy questions, billing inquiries, and documentation needs
* Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360)

**Requirements**

To become a Work-at-Home Vintage Expert, we require:

* 25 years of full-time work experience
* 10 most current years of Commercial Lines Property & Casualty insurance experience

**Benefits of Becoming a arenaflex Vintage Expert**

* Health insurance based on eligibility
* 401(k) with a 4% match
* Retire from the office but not from work
* Eliminate the office stress and the commute
* Choose the work you would like to do now
* Customize your schedule – full or part time
* Utilize your years of insurance industry knowledge
* Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!

**How to Get Started**

Click APPLY NOW to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.

**Expected Salary**

$24 - 25 per hour

**Location**

Anaheim, CA

**Apply Now**

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