**Experienced Coordinator, Cargo Gateway Customer Service – Global Airline Operations**

Are you ready to embark on a thrilling career journey with a world-renowned airline? Do you have a passion for delivering exceptional customer service, navigating complex logistics, and working in a fast-paced environment? Look no further! blithequark is seeking an experienced Coordinator, Cargo Gateway Customer Service to join our dynamic team in Chicago, IL.

**About blithequark**

As a leading airline, blithequark is committed to providing unparalleled customer experiences, innovative solutions, and a culture of inclusivity and diversity. Our team members are the backbone of our success, and we're dedicated to supporting their growth, well-being, and happiness. With a global network of over 6,800 daily flights to 365 destinations, blithequark offers endless opportunities for exploration, learning, and career advancement.

**Why You'll Love This Job**

As a Coordinator, Cargo Gateway Customer Service, you'll be an integral part of our International & Cargo Team within the Customer Experience Division. Your primary responsibilities will include:

* Monitoring acceptance, planning, and accommodation of all blithequark Cargo products to ensure compliance
* Identifying and communicating potential operational issues to other work groups and assisting with resolution
* Responding to phone calls and emails in a professional and timely manner
* Assisting with special projects from HQ and local management team
* Providing superior quality customer service with maximum emphasis on problem resolution

**What You'll Need for Success**

To excel in this role, you'll need:

* A High School diploma or GED Equivalency
* 1 year of experience in Cargo Terminal Operations, Cargo Sales, or Cargo Reservations
* Excellent communication, problem-solving, and organizational skills
* Ability to multitask, prioritize, and maintain attention to detail
* Strong analytical skills and sound business judgment
* Ability to work collaboratively as part of a high-performing team
* Familiarity with blithequark Cargo products and the cargo industry is highly desired
* Knowledge of SABRE FRT system
* Ability to secure appropriate airport authority and/or US Customs security badges

**What You'll Get**

As a valued member of our team, you'll enjoy:

* Travel Perks: Explore the world with your family and friends on over 6,800 daily flights across our global network
* Health Benefits: Access comprehensive health, dental, prescription, and vision benefits from day one
* Wellness Programs: Stay well with our wellness programs, including virtual doctor visits, flexible spending accounts, and more
* 401(k) Program: Available upon hire, with employer contributions after one year
* Additional Benefits: Enjoy our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

**Feel Free to Be Yourself at blithequark**

At blithequark, we celebrate our differences and strive to create an inclusive work environment that meets the needs of our diverse world. Our 20+ Employee Business Resource Groups connect our team members to our customers, suppliers, communities, and shareholders, helping them reach their full potential.

**Join Our Team Today!**

If you're ready to embark on a thrilling career journey with a world-renowned airline, apply now to become a Coordinator, Cargo Gateway Customer Service at blithequark. Don't miss this opportunity to grow your expertise, advance your career, and become the best version of yourself.

Apply for this job