**Experienced Customer Care Representative – Fort Lauderdale, FL**

Join arenaflex, a dynamic and mission-driven organization, as we strive to make a lasting impact on children's lives. As a Customer Care Representative, you will be part of a passionate and dedicated team that empowers churches, youth athletic teams, schools, and non-profits to achieve their fundraising goals and create real change.

**About arenaflex**

At arenaflex, we're committed to helping coaches, teachers, and volunteers make a lasting impact on children's lives. Our team is driven by a shared passion for creating meaningful relationships and empowering our customers to achieve their goals. We believe that every individual has the potential to make a difference, and we're looking for like-minded individuals to join our team.

**Job Responsibilities**

As a Customer Care Representative, you will be responsible for providing top-notch customer service to our clients. Your key responsibilities will include:

* Providing exceptional customer service via phone and email
* Answering inquiries, entering and processing orders, and maintaining customer accounts
* Handling customer questions, concerns, and troubleshooting with professionalism
* Accurately documenting customer interactions and maintaining records
* Assisting with various administrative tasks to support team operations

**What We Offer**

We're proud to offer a comprehensive benefits package that includes:

* Competitive hourly rate of $21.63/hour
* Optional overtime opportunities
* Full benefits package (Medical, Dental, Vision)
* Paid Time Off (PTO) + 9 Paid Holidays
* Stable schedule with no weekends or late shifts
* Career growth opportunities

**What We're Looking For**

We're seeking a highly motivated and customer-focused individual with:

* Prior customer service experience (retail, hospitality, or call center)
* 4-year degree
* Strong verbal and written communication skills
* Typing speed of 35 WPM+ with accuracy
* Highly organized, detail-oriented, and problem-solving mindset
* Passion for helping others and working in a team-driven environment

**Bonus Skills**

While not required, the following skills are a plus:

* Experience with Adobe Creative Suite (Illustrator, Photoshop, After Effects, InDesign, or Premiere Pro)
* Familiarity with MS Access, HTML, JavaScript, SQL, or IT support
* Tech-savvy with experience setting up PCs, monitors, and printers
* Bilingual (English & Spanish) is a bonus!

**Schedule & Work Location**

* Location: In-person (No remote work available)
* Schedule: Full-time, Monday-Friday, Day Shift

**Why Join arenaflex?**

At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. We believe that every individual has the potential to make a difference, and we're looking for like-minded individuals to join our team. As a Customer Care Representative, you'll have the opportunity to:

* Make a meaningful impact on children's lives
* Develop your customer service and communication skills
* Work with a dynamic and passionate team
* Enjoy a stable schedule with competitive pay and benefits
* Pursue career growth opportunities in a supportive and inclusive environment

**Ready to Make a Difference? Apply Today!**

If you're a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity. Join arenaflex and become part of a team that's dedicated to empowering churches, youth athletic teams, schools, and non-profits to achieve their fundraising goals and create real change.

Apply for this job