**Experienced Customer Care Representative – Weekend Shift (4-Day Workweek) with Phone and Chat Support**
About Us
Welcome to LightingNewYork.com, the fastest-growing online retailer in the Lighting Industry. We're a dynamic and innovative company that prides itself on delivering exceptional customer experiences. Our mission is to "wow" every customer we interact with, and we're seeking talented individuals to join our team as Customer Care Representatives.
Company Culture
At Lighting New York, we're a team-oriented, positive environment that values creativity, flexibility, and a willingness to learn. We believe in having fun while working hard to achieve our goals. Our company culture is built on the principles of:
* Teamwork: We collaborate to achieve common objectives and support each other in our roles.
* Innovation: We encourage creativity and out-of-the-box thinking to drive growth and improvement.
* Customer Focus: We prioritize delivering exceptional customer experiences and building long-term relationships.
* Fun: We believe that work should be enjoyable, and we make time for socializing and team-building activities.
Job Summary
We're seeking experienced Customer Care Representatives to join our team for our 2nd shift and weekend hours. As a Customer Care Representative, you'll be responsible for providing exceptional customer service over the phone, through live chat, and via email. You'll have the opportunity to create raving fans for Lighting New York every day and contribute to our company's continued growth and success.